Employment History

12/99 to 1/01

Art Management
(Artists include: Elizabeth M. Guenthner, Kim Kafka, Mary Sullivan, Philippe Benichou)

Responsibilities and duties include:

• Promotion/Marketing
• Create and maintain promotional materials such as business cards, art show postcards, web page, portfolio and fliers, promo packets for prospective venues
• Communicate with online and real-time communities and other interest parties for promotion, marketing, and sales
• Check and respond to communication through post office box and e-mail
• Handle all aspects of art shows and openings
• Reproduce art prints, manage packaging, shipping and distribution of sold prints
• Portfolio Development
• Mailing List management of collectors, galleries, and other venues
• Photography: Slides of Work and Artist Photo Shoot (Photographer: Don Lawson)
• Matting/Framing Artwork
• Venues/Exhibition locations (galleries, coffeehouses, restaurants, book stores)
• Opening Receptions
• Press Releases
• Articles/Interviews/Reviews

• Business Consultation
• Filing for a Sales and Use Tax Permit
• Collecting and paying Sales Tax
• Filing for an assumed name or dba (doing business as)
• Reviewing and drafting contracts and commissions
• Setting up Merchant Account for Visa/Mastercard/Discover sales
• Manage all business transactions, both accounts payable (expenses) and accounts receivable (art sales)

• Artist Profile Development
• Artist statement (why you create art, where you are coming from with your art)
• Bio (education, media, photo, exhibition history, artist statement)
• Resume: Education, Experience Media, style, and concepts
• Bodies of Work (creating conclusive series of your work, categorizing pieces, grouping styles, themes, or media)
• Art Statements (descriptions, stories about your bodies of work, individual pieces)
• Past, Current, and Future exhibitions
• Kudos and quotes (use those compliments!!!)
• Photo Shoot Arrangements (for your bio, portfolio, and web page)

• Web Presence
• Choosing an appropriate domain name
• Domain name registration
• Host and internet service provider search
• Layout and content design of web page
• Development, programming and production of web page
• Maintenance and updates of web page

• Financial Advising
• Investment potential/possibilities (Short-term vs Long-term)
• Prioritization of To Do Items (Now vs Later)
• Identification of Growth Potential
• Cost analysis (Supplies and Advertising)
• Print Production
• Matting/framing and other art-related supplies
• Promotion, Marketing, Advertising
• Transportation and Shipping
• Festival Fees
• Juried Competition Fees
• Opening receptions
• Postage for Mailings
• Web Design and Maintenance
• Photography, Slides
• Portfolio Building

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• Recruit and supervise more than 100 on-site volunteers (with and without disabilities), from more than 20 schools/programs and coordinate 50 off-site volunteers (with and without disabilities) monthly, for daily activities in and for the TDH Volunteer Mailroom
• Supervise 5-10 Volunteer Job Coaches and provide training in establishing objectives, evaluating growth, development, and work performance of individuals with disabilities
• Evaluate the personal and professional growth and work performance of volunteers with a variety of evaluation tools tailored to specific volunteer populations (includes leading evaluation meeting every nine weeks with Volunteer Job Coaches to evaluate each volunteer based on objectives and observation notes taken)
• Promote and train volunteers with disabilities in leadership roles that offer a more advanced experience in the management and daily operations of the Volunteer Mailroom
• Create and update mission statement and strategic plan for the Volunteer Mailroom
• Monitor, teach and evaluate the social and work skills of volunteers (e.g. keeping observation notes, individual evaluation forms, student portfolios)
• Provide training and technical support for the preparation and processing of bulk-rate mail projects and the use of office automation equipment
• Reward volunteers with encouragement, support, and regular formal/informal recognition of their efforts
• Provide for safety of volunteers by administering first aid/CPR; contacting EMS or First Responders Team and/or appropriate emergency contact person; managing conflict resolution
• Co-establish the TDH Mentor Program for Volunteers to provide technical support and further opportunities for professional development of volunteers
• Modify and personalize work stations and create adaptation tools for people requiring special accommodations
• Supervise individual volunteers, groups, and assistants volunteering/working in the Volunteer Mailroom through training, scheduling, monitoring attendance, behavior, and performance: evaluating and recognizing the participants
• Manage the daily functions of the Volunteer Mailroom by receiving and processing service requests, setting up and stocking work stations, preparing materials for shipping, and assisting volunteers using various office machines
• Perform administrative and professional functions: filing, answering phones, and setting up new volunteer registration folders, computer files, and medical information
• Create and continuously improve complex word processing, volunteer, program information, and records management systems
• Create, use and continuously improve volunteer and program information system. This system (using WordPerfect, Quattro-Pro, and SAM software) tracks individual and work objectives, job descriptions, performance observation notes, volunteer conduct in accordance with the "Good Neighbor" policy, individual and group hours, registration information, medication needs and log, confidentiality agreements, nametags, photo release agreements, and overall cost savings to programs/agencies
• Orient new programs and agencies to project guidelines and project request procedures
• Consult with programs in the preparation of new work requests (determining appropriate class of mail, collecting needed materials and sample product, and negotiating project deadlines)
• Coordinate the completion of on-site mailroom projects by creating a clean, organized, and stimulating work environment, setting up and re-stocking materials at work stations, orienting volunteers to new projects, providing quality control, removing completed projects and cycling in new projects, delivering completed projects to TDH mailroom or arranging the pick-up of projects and related materials and informing programs of status and completion of projects
• Coordinate the completion of off-site mailroom projects by scheduling and arranging pick-up and delivery of materials as well as completion of appropriate paperwork including timesheets
• Complete special administrative analyses and summaries of staff reports and recommendations for the review of program administrators (e.g. monthly Volunteer Mailroom Services Utilization Report, Volunteer Utilization Report, and Health Tool Chests Tracking Report)
• Prepare routine and special correspondence
• Prepare and process bulk-rate mail, including breaking labels, racking, sacking and tagging mail for delivery
• Create, use and continuously improve a system to evaluate the job performance, customer service, and cost savings provided by the Volunteer Mailroom. Report results to customers, partner schools, programs, the Texas Volunteer Health Corps, and upon request.
• Recruit and register proteges for the TDH Mentor Program for Volunteers and facilitate the initial meeting with mentors and mentor program coordinator
• Create, use, update, and report the results of a system evaluating the results of the Mentor Program for Volunteers
• Take and transcribe minutes of staff meetings
• Create, complete and update established program benchmarks
• Create and update personal performance journal
• Assist with the preparations and hosting of the semi-annual to tri-annual Austin Volunteer Recognition events
• Approach editors of agency publications to promote articles featuring the Volunteer Mailroom and a recognition of the Volunteer Mailroom's assistance in distribution of such materials
• Create and maintain reports (Quarterly and Annual Services and Volunteer Utilization Reports), forms (Registration, Evaluation, Cost Savings, Job Descriptions, Exit Interview, Comment Card), and other documentation (Policies, Procedures, Manuals) needed for the coordination and management of the Volunteer Mailroom
• Design, develop and update promotional program materials to showcase the services and accomplishments of the Volunteer Mailroom (brochures, business cards, web page, accomplishments, photo/scrapbooks, blue screen bulletin messages, posters, table tents)
• Decorate the Texas Volunteer Health Corps bulletin board promoting program areas in rotation with other staff members
• Participate in staff/division meetings and retreats with the Texas Department of Health (create agendas, scribe meetings, handling action items)

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12/95 to 3/96

Dr. John D. and Andrea Cooke, Austin, TX
Nanny

Responsibilities and duties include:

• Daily care of four-month old baby including feeding, nurturing, transporting
• Administering medications for baby's Reflux (childhood illness)

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Responsibilities and duties included:

• Answered phones, delivered messages
• Faxed documents
• Took client payments using MASTERCARD/VISA machine
• New patient telephone and office intakes, set up new client files
• Insurance and benefit verification, filing and follow-up
• General filing, typing, organizational projects
• Scheduled client appointments
• Maintained patient confidentiality

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1/95 to 10/95

Round Rock Animal Hospital, Austin, TX
Receptionist

Responsibilities and duties included:

• Answered telephones
• Scheduled doctor and technician appointments
• Refilled patient prescriptions
• Set up new clients/patients in computer and on files
• Checked clients in and out
• Operated MASTERCARD/VISA machine
• Recalled patients for check-ups, reminders, and progress checks
• Sold animal products, including flea repellents, cat and dog food, etc.

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8/94 to 12/94

Yale Road Animal Hospital, Memphis, TN
Veterinary Technician

Responsibilities and duties included:

• Assisted Veterinarian in treatment of ill patients
• Disposed of needles, blades, and hazardous chemicals
• Labwork including heartworm, fecal, urine, and blood tests; white blood counts, general health profiles, skin scrapings, ear slides, and PCV's.
• Dispensed in-house vaccines
• Prepared & assisted surgeries, including monitoring anesthesia & sterilization of surgery utensils in Autoclave
• Dental cleanings and tooth extractions
• Took and developed x-rays
• Ordered supplies, received incoming supplies
• Filled prescriptions
• Cleaned kennels, walked, fed and watered boarding animals
• Cleaned cat condos, fed and watered boarding cats at Purrville, U.S.A., cat resort

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Responsibilities and duties included:

• Opened up clinic each morning
• Answered telephones
• Scheduled doctor's and groomer's appointments
• Set up new clients/patients in computer and on files
• Checked clients out
• Sold animal products, including flea repellents, cat and dog food, etc.
• Refilled patient prescriptions
• Closed out daily books
• Made daily deposits
• Secured premises at closing

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11/93 to 6/94

Counseling and Pastoral Care Center of Austin, Austin, TX
Receptionist

Responsibilities and duties included:

• New patient telephone and office intakes
• Insurance and benefit verification
• Insurance filing and follow-up
• Daily deposits
• Entered new client information
• Set up new client files and ledgers
• Posted daily records and insurance payments
• General filing, typing, organizational projects
• Scheduled client appointments
• Maintained patient confidentiality

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10/92 to 5/93

C. Mitchell Co., Inc./Trans-Western Life Insurance Co./North America Life Insurance Co., Austin, TX
Administrative Assistant/Personal Secretary to President and Vice President

Responsibilities and duties included:

• Handled multi-line phone system for all 3 companies
• Monthly client billing for actuary
• Bound annual statement for actuary
• Daily deposits for actuary and insurance companies
• Scheduled president and vice president's daily appointments
• Faxed documents and billing
• Ordered supplies for all 3 companies
• Ran office and personal errands for president and vice president
• Accounts payable and accounts receivable for actuary and insurance companies
• Handled all incoming and outgoing mail for all 3 companies
• Updated policyholders' accounts with payments and billing statements
• Arranged travel plans for president and vice president

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9/92 to 10/92

Office Specialists Temporary Service, Austin, TX
Temporary for Various Client Companies

Responsibilities and duties included:

• Clerical, secretarial, general office work
• Mail help in postal service department for the Texas Beef Council
• Receptionist/Secretary for a private child support agency
• Receptionist/Secretary for Aetna Insurance Company
• Accounts payable and receivable for construction company
• Handled 200-extension phone system for Holt, Reinhardt, and Winston Publishing Company
• Administrative assistant for C. Mitchell Co., Inc., Trans-Western & North America Life Insurance Companies

** C. Mitchell Co., Inc. bought out my temporary contract with Office Specialists and I was hired full-time on 10/10/92

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