Quotes & Kudos








"I am writing to thank you for all the things you have done this past month, the beautiful tree, the birthday party, and all the wonderful gifts for the students. You all are truly amazing and we really value your support."
- 12/20/99, Steve Hamman, Principal, Rosedale School

"Thank you for the countless way you make holidays - & every day - so special for your volunteers & colleagues. I am honored to be on the same team with you."
- 12/17/99, Alice V. White, PhD, Director, Texas Volunteer Health Corps

"The entire Rosedale community reels daily from your genuine kind and loving spirit. You have been a gift to all of us! We love you."
- 12/16/99, The students and staff of Rosedale School

"Thanks for the lovely card. I look forward to working with you on future projects. You made my day!!"
- 11/2/99, Dolores Gonzalez, ADA Coordinator, City of Austin

"Thanks so much for your help in the Awards program. You were a part of its success! Looking forward to more!"
- 10/28/99, Dolores Gonzalez, ADA Coordinator, City of Austin

"I wanted to thank you for the wonderful quotes you send my way. You're great!"
-10/29/99, Stella Rossnagel, Teacher, Rosedale School

"Glad you had the time to do such a service to our community."
- 10/28/99, Manuel Quiroz, Network Manager, Texas Department of Health

"Thanks. I appreciate how conscientious you always are about letting us know your schedule & whereabouts."
- 10/27/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I would like to express my appreciation to Dawn, Panfilo, Michelle, and Alice for their fine work on the associateship presentation. Michelle, thanks for your good work in creating the pictorial graphics which "show" our story with photographs of volunteers."
- 10/27/99, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Your portfolio is wonderful!!!! You have done so much and are so giving with your time..on top of all that, your so organized (you always were). Very impressive!!!"
- 10/26/99, Jennifer Wiebe, Friend of 19 years

"What an accomplished young woman you are! I smiled throughout your Web site, which is very nicely designed, by the way. I'm proud to know you as well as humbled by your contributions to your community."
- 10/26/99, Annette Riggio, Communications Division, Texas Department of Health

"Congratulations on your great website! I am so impressed with the involvement you have with the community...you really care about your fellow human beings. I am proud to have you as a friend."
- 10/25/99, Paul Sanchez, Friend of 3 1/2 years

"Thanks for all of the quotes. I love those. I don't check my e-mail often, but I love to get your quotes."
- 10/19/99, Angie Fleck, Texas School for the Blind and Visually Impaired

"Thank you very much for your friendship. Your caring heart to people around you always touches me. What a wonderful young lady at such a young age has a great "Love" and "understanding mind/heart" to friends! I like to see you arrange a wonderful learning environmnet for our young friends (students) to work and meet with friends at TDH. You really plant seeds of good cause for better future life. I admire you because you care. I express my deep thanks through giving you a compassion bracelet. Wish it bring you best luck!"
- 10/5/99, Marian Lee, Teacher Aide, Rosedale School

"Thanks to you and the members of the Item 5 team for your thoughtful work to improve customer service and approachability of the Texas Department of Health (TDH). Since the majority of the suggestions fall within the purview of the deputy commissioner for administration, I am delegating the responsibility for implementing the recommendations to Mr. Delgado. The dedication of this team has made a difference at TDH. Thank you for your dedication."
- 10/1/99, Patti J. Patterson, M.D., M.P.H., Executive Deputy Commissioner, Texas Department of Health

"Thanks, Michelle, for continuing to help with the narratives of our ever-moving agency."
- 9/29/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I've been meaning to tell you how good your quarterly reports look: content (results) & lay-out & design. Thanks for all the caring energy you give for the volunteers' benefit...that result in outstanding services to the volunteers & excellent, customer feedback from the volunteers & the TDH programs."
- 9/27/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so much. It was a real effort on your part and I appreciate it."
- 9/24/99, Emily Palmer, Communications Division, Texas Department of Health

"Michelle is to be commended for her proactive stance in protecting the safety of the volunteers and fostering their independence. She is a champion for her constituents. Michelle has greatly helped in a pinch by manning our office when our entire staff had to attend a meeting. She has also been most gracious in training our staff on the ins and outs of bulk mailing procedures (a very complicated science!). She has always been very communicative with us when upcoming events or proposed construction might impact our library customers. We greatly admire the work that Michelle is doing and applaud the courage of the volunteers and appreciate all the work that they do."
- 9/22/99, Jane Hazelton, Librarian, Audiovisual Library, Texas Department of Health

"Thanks again for all your great work with our TX Volunteer Health Corps website/homepage. I'm sure it really knocks the socks off of our visitors to the site. I'm so proud of our website/homepage...especially now while our new bureau is getting its website built around ours."
- 9/20/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I wanted to put into writing what I told you this morning: wow, you were so focused, neutral, & pleasant throughout your conversation with John...& at the same time when you had a cold & weren't feeling very well. I admire you for your mature, professional demeanor. What an even greater leader you've grown into being...in the few years I've had an honor to work with you. And your having given John "space" while he was venting was probably why he shifted & started figuring out how your best, permanent solution could happen. You're goodgoodgood, Michelle. I admire you."
- 9/20/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"You take advantage of the best opportunities: I'm proud of you."
- 9/16/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I've been meaning to tell you that some of your quotes for the day do help. Thanks."
- 9/15/99, Stephanie Lowe, ADS/CAST, Texas Department of Health

"Thanks for including me on your quotes for the day pmails...I really enjoy the inspiration!"
- 9/10/99, Shari Perrotta, Communications Division, Texas Department of Health

"Thanks for the quote. If you do not have any objection, I would like to use it in one of our newsletters."
- 9/7/99, Emily Sonsel, Bureau of Laboratories, Texas Department of Health

"Michelle Reeves is the coordinator of this enourmously successful project [Volunteer Mailroom]. Michelle is such a strong partner and advocate for the Rosedale students that she was named Rosedale School's Job Site Supervisor of the Year last year for the third year in a row. We truly appreciate her and her supervisors for providing our students with such a positive and nurturing learning environment."
- 9/1/99, Rosedale Raccoon, Newsletter of Rosedale School

"I really appreciated your masterful presentations/comments today. Thank you for your generous work on this project."
- 8/30/99, Annette Riggio, Associateship for Community Dynamics & Prevention Strategies, Texas Department of Health

""Thanks for forwarding the story about the farmer. It is truly on the mark, yet few farmers are so wise. We must continue to get the message of interrelatedness into the community."
- 8/24/99, Jerry Cambell, Senior Advisor to the Commissioner, Texas Department of Health

"Thanks loads for the Quotes of the Day. They provide the perk me up and another view that is sometimes needed to lift us."
- 8/21/99, Frank Ringer, Bureau of Human Resources and Support, Texas Department of Health

"Thank you from the bottom of my (and our) heart(s) for being instrumental in bringing this workshop into reality. You are an absolute treat to work with and to relate with."
- 8/20/99, Katie Laine, Aloma Marquis, Ron Smith, Jim Spivey; Facilitators, "Sitting in the Fire" Workshop

"Congratulations on your webpage, and thanks for e-mailing it to us. What a good job...everything we could possibly want. You are SOOOOO GOOOOOD!!!!!"
- 8/16/99, Room 11, Rosedale School

"Good for you, Michelle. You pulled it off! What a gem you are. Thanks so much for your dedication and persistence."
- 8/12/99, Annette Riggio, Associateship for Community Dynamics & Prevention Strategies, Texas Department of Health

"I also wanted to thank you for all your hard work in the past few years. You have a real enthusiasm that contributes to our community (it also makes my job a lot of fun). I look forward to meeting you!"
- 8/9/99, Rita Coke, AIDS Walk Team Coordinator, AIDS Services of Austin

"I don't want the dollars/paperwork part to spoil the good feeling about how highly valued, respected, appreciated, & beloved you are are by all of us. --that's why I was so JAZZED that you & your family ended up with some of my furniture: another way to say 'thank you' to you...for all the buildings you leap at a single bound."
- 8/2/99, Alice V., White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations to new StatePride officers who serve from July 1999 through June 2000. Michelle Reeves is president. In 1997 and 1998, 40 walkers helped Team StatePride raise nearly $5,000 by participating in Walk for Safe Families and AIDS Walk Austin."
- 8/1/99, Pulse Monitor, internal publication, Texas Department of Health

"Thanks for the quotes, many positives are coming for them."
- 7/30/99, Bruce Chatmon, Facilities Management Division, Texas Department of Health

"I had to read this author [Francois Duc De La Rochefoucauld] in French in school and it was totally lost on me. Nice to have a good translation after all these years, he is known as a wise and witty writer and now I see why. Thank you for educating me!"
- 7/22/99, Ruth E. Andersen, Ph.D., Texas Department of Health

"Thank you for the quote for the day, especially today's."
- 7/20/99, Suzzanna Currier, ADA Coordinator, Texas Department of Health

"I am enjoying your quotes so much. Inspiration is always welcome!"
- 7/14/99, Ruth E. Andersen, Ph.D., Texas Department of Health

"Michelle Reeves & Tom Turner are accomplishing inspirational feats over here at TDH with volunteers, volunteer supervisors, and the TDH programs & projects they serve. Because of TSBVI's partnering with the 1.5 FTEs, TDH and our customers benefit tremendously."
- 7/14/99, Alice V., White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I continue to be amazed at Michelle Reeves. Here's someone from Maine seeking advice about a volunteer mailroom. Neat-o!"
- 7/14/99, Alice V., White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"You are masterful at getting people acquainted with the Volunteer Mailroom!!!"
- 7/12/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations, Madame President! I know it's a lot of work, but it is a huge accomplishment!"
- 7/12/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Just got back to town and saw the announcement of your being honored by Rosedale School. Couldn't happen to a better person. You do a great job. Congratulations."
- 7/9/99, Emily Palmer, Communications Division, Texas Department of Health

"Thank you for putting together our sample packets and so quickly too! It is great to have folks around we can depend on."
- 7/8/99, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"I thought you'd like to see the list, below. It represents another creative way Michelle Reeves 'builds community' inside of & outside of TDH: by sharing the donation of calendars from the Calendar Club & by sharing the donation of greeting cards from teh United Way Volunteer Center with *TDH volunteers **volunteer-supervisors ***TDH volunteers who helped with a Commissioner's mail-out ****prospective volunteer-supervisors *****volunteers who'll be attending our July 16 volunteer-recognition ******external volunteer-partners. Great work, Michelle. Is this three years-in-a-row for the calendar donations??"
- 7/8/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the note. I wasn't aware of the group (StatePride). There are many gay/lesbian employees across state government that I hope become aware of the group. I'm passing along the link to those at the Capitol."
- 7/7/99, Glen Maxey, Texas State Representative

"I just cannot tell you how thrilled I am with all of the cards and notecards and Christmas cards and calendars---I know it's crazy that this is what thrills me, but it's true. And you knew it would when you invited me for a sneak preview on Saturday. Thanks so much for that special privilege --- I am in letter-writing heaven! Thank you, thank you, thank you!!!"
- 7/5/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"I'm getting spoiled by your Quotes for the Day: always look for them first."
- 7/5/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I really do [like] the quote for the day. Bruce Chatmon is my husband and he would forward it to me daily. I work at the Texas Rehabilitation Commission and would like to be added to your list. It's very nice to read something positive daily. Thank you Michelle."
- 7/2/99, Kathleen Chatmon, Texas Rehabilitation Commission

"Michelle Reeves of Texas Volunteer Health Corps was named 1998-99 Work Site Supervisor of the Year by Austin's Rosedale School. 'Your work has improved the quality of life for hundreds of people by giving them the opportunity to participate in their community in a meaningful way,' said the certificate. Michelle and co-workers Tom McVey, Tom Turner and Trey Cooksey helped TDH earn a 1998 Summer Youth Partner award from Goodwill Industries of Central Texas for helping put Goodwill people to work...."
- 7/1/99, Pulse Monitor, internal publication, Texas Department of Health

"Thanks, Michelle, for being so supportive and so very complimentary. It means a lot to me that my efforts are recognized."
- 7/1/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the yummy brownies, helping move all the stuff from my office to the conference room & decorating, and serving as the photographer."
- 7/1/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Acknowledgements: Michelle Reeves for her initiative, passion, and generous contributions!"
- 7/1/99, Annette Riggio, Associateship for Community Dynamics & Prevention Strategies, Texas Department of Health

"Can't reply to all, but thought I would let you know how much I enjoy your quotes for the day!"
- 6/30/99, Suzzanna Currier, ADA Coordinator, Texas Department of Health

"Thank you for providing the community with the opportunity to work with Michelle Reeves. Her skills, her integrity and her dedication to her work are an inspiration to us all."
- 6/29/99, Rosedale School

"In honor of Michelle Reeves & the splendid services she provides for their special students -- our inspirational volunteers -- Rosedale School has delivered a gorgeous Italian cream cake (& 'Thank-you' Card to Michelle) to M-649. Congratulations, Michelle, on another honor from the people you serve. I am honored to be on your team."
- 6/29/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"You deserve lots of honors, awards, cakes, applause."
- 6/29/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I wanted to thank each of the three of you for the various and specific contributions that each of you made toward helping the display become a reality. Michelle helped get several of the StatePride (and other) pieces ready for Terry, in addition to helping me with initial Internet searching for display material."
-6/28/99, John Osborn, Vice President and Treasurer, StatePride GLBT State Employee Group

"I truly believe that the reason the Volunteer Mailroom is so successful is the dedication of the manager, Michelle Reeves. I have been very familiar with the program since its inception and I can say without a doubt that the mailroom has never been this organized, productive and as pleasant as it is now. Great job Michelle!"
- 6/28/99, Don English, Community Teacher, Rosedale School

"I nominate you for President (StatePride) again. You have done an outstanding job...it would be very difficult for someone to fill your shoes. I really hope you are interested in leading the effort another year."
- 6/25/99, Michelle Pittman, Bureau of Human Resources, Texas Department of Health

"You're such a dear, Michelle, for taking this on. I appreciate you very much."
- 6/22/99, Annette Riggio, Associateship for Community Dynamics & Prevention Strategies, Texas Department of Health

"We are very excited and very thankful that you have given us so much support."
- 6/20/99, Jim Spivey, Revolution Consulting

"I wanted to tell you how much I appreciate, and like you. I admire you for your courage, your forthrightness, and the fact that you're fun and loving."
- 6/17/99, Gianna Martella, Center on Cultural Competency, Texas Department of Health

"Nice bio! I'd also say that you're an excellent writer. And I didn't know that you're attending college too! You're an inspiration to us all. P.S. And I do like receiving the quotes of the day."
- 6/15/99, Alisin Genfan, Michelle's Mentor, Mentor Program, Texas Department of Health

"Just heard something nice about you --- Alice was saying that Dr. Montgomery really wanted you to go to this 'invitation only' thing this week about the Deputyship, but that you were too busy. Cool. Then Lynette piped in about all the really wonderful things she's been hearing about your participation on the CC committee --- that Annette and Dr. M. just think you walk on water. Way to go!"
- 6/15/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"The board (Gay and Lesbian Pride Display at TDH) looks great!! I read some of it and plan to read the whole thing on my way out of the office this afternoon. What I read sounds good and the pictures are cool (a very good picture of you and your family). I am impressed and in awe of your creativity and presentation skills."
- 6/14/99, Katherine Saunders, VISTA Leader, Texas Department of Health

"Thank you! You saved our hides! Thank you so much for helping us print our 13,000 certificates last week. Without you, we would not have had enough time to get everything done for our camp. Again, thank you thank you, thank you."
- 6/14/99, Marissa, Katherine, Kristin, Lynette, Texas VISTA Health Corps, Texas Department of Health

"Thanx for all you do!!"
- 6/13/99, Kim Wisner, Teacher Aide, Rosedale School

"Thank you so much for the warm reception and the kind words. Aloma, Katie, and I all felt that YOU made the thing so special. You set up such a fabulous 'listening' for us."
- 6/12/99, Jim Spivey, Revolution Consulting

"I look forward to your quotes."
- 6/8/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Please accept this Girl Scout Activity Patch -- designed for you by local Girl Scouts -- for your help with our 1998 and 1999 Hallmark Card Project. We appreciate you."
- 6/1/99, Shots Across Texas, Texas Department of Health

"Thank you and your business for all of the support that you have provided throughout this 1998-1999 School Year. Our successes would have been seriously impacted without your efforts."
- 5/27/99, Steve Hamman, Principal; Judy Mayo, Assistant Principal, Rosedale School

"Ms. Reeves has made significant, award-winning contributions to the Volunteer Mailroom, its 600 volunteers, and 26 community partners. Her continuous quality improvements within the Volunteer Mailroom have made her program a frequently visited model for the Austin Independent School District. Also, her state-wide and agency-wide leadership and service have increased: through her election as president of StatePride and through her leadership role of the Quality Service Project's Employee Roundtable."
-5/26/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations, Michelle, for your well-deserved certificate from Rosedale School as Work Site Supervisor of the Year."
- 5/25/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Nice, Michelle. I will miss my quotes when I'm on VACATION!!!"
- 5/24/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"For some of us life is already the greatest thing we can imagine and some of us need reminding. These reflections, you are showing us, seem to be laying the foundation for the feel good environment we lone for in the work place. I don't know how long we can keep these in a small test pilot arena. The messages do have an impact. I agree with Mr. Ringer in prompting senior management to send in one or two, so as they can help motivate us in their own words. I will make the next QSP (Quality Service Project) meeting and make a motion regarding this issue if it is OK with you. Thank you for sending the quotes Michelle. They make my day, too."
- 5/19/99, Bruce Chatmon, Facilities Management Division, Texas Department of Health

"I just wanted to take a moment to thank you for sending these quotes each day. I get a ton of email (as you know), both for Ben and me. Ordinarily I try everything to minimize that volume. Your daily messages, however, are clearly marked and I know that they're there for me to review when I have a chance. Your selections have been great -- and now I look for them during my day. I recall many of them regularly- they've really added to the quality of my days without taking me away from tasks at hand. Thank you for this gift."
- 5/19/99, Robin Scott, Chief of Staff, Office of Administration, Texas Department of Health

"Thanks for all your assistance and support. You are a perfect example of how Pathways is supposed to work, that is, employee driven!"
- 5/12/99, Lateefah Neal, Bureau of Human Resources, Texas Department of Health

"Thank you for joining the effort to support and enrich student learning and success in AISD. Your willingness to commit to the new partner plan with agreed upon goals and responsibilities is truly appreciated. Please accept our thanks for your participation this year with the enclosed Partnership Certificate and decal."
- 5/11/99, Allyson Peerman, Chair, Autin Partners in Education

"Congratulations go to Tom McVey, Michelle Reeves, Tom Turner, Trey Cooksey, & team for TDH's award from Goodwill. 'In Honor of Your Outstanding Dedication to Helping Goodwill Put People to Work. Texas Department of Health 1998 Summer Youth Partner, Goodwill Industries of Central Texas.'"
- 5/11/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so very much for the beautiful 'Wildflowers of Texas' poster and the seeds. You just made my day! I put up the poster along the wall to my office so that others will enjoy it, too. Again, thank you and it was a pleasure pitching in and helping out."
- 5/3/99, Jesusa Haygood, Health Facility Licensing, Texas Department of Health

"Perfect. Thank you for your thoughtfulness & thoroughness."
- 4/30/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you! Thank you! THANK YOU! I love the maps and the driving directions. I am responsible for coordinating several meetings and it was wonderful to be able to simply tell people to download the maps. It saved me and those assisting me valuable time. Wonderful work!"
- 4/29/99, Olda Nuno, MD, MPH, Epidemiologist, Texas Department of Health

"That quotation is about YOU." ("A long, healthy, and happy life is the result of making contributions, of having meaningful projects that are personally exciting and contribute to and bless the lives of others." - Hans Selye)
- 4/19/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for hooking me up with the Quotes for the Day from Michelle. I really appreciate her choice of quotes which are unlike any other quotes for the day that I've seen from other people with 'shallow' attempts at quality topics which people use to impress others. Michelle's have true meaning and touch you in that special way...they usually come to mind more than once after you receive them. Thanks again for sharing with me."
- 4/19/99, Connie Hoffman, Texas Department of Health

"Thanks, Michelle, for making this partnership 'pay off' for Rosedale, for TDH, & for all of us who benefit directly & indirectly from getting to work with people who believe in 'Quadrant II.'"
- 4/15/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for having served so conscientiously and tirelessly on the Commissioner's Communication Task Force (maps and signs team) to improve and create even better signs and maps for our Texas Department of Health (TDH) customers. I am proud of your most recent product: the packet of materials that include maps of TDH/Austin sites and narratives explaining the easiest ways to find sites and offices in our office complex. I am confident that our visitors will have a more pleasant experience because of your helpful materials. Your excellent work exemplifies the words of Mohandas Gandhi [modified for TDH use]: A visitor is a most important person on our premises. He is not dependent on us, we are dependent on him. He is not an interruption of our work, he is the purpose of it. He is not an outsider to our business, he is part of it. We are not doing him a favor by serving him, he is doing us a favor by giving us an opportunity to do so."
- 4/13/99, William R. Archer III, M.D., Commissioner of Health

"Thanks for watching out for us! Kudos to you for paying such close attention on our behalf!"
- 4/13/99, Marsha Earley, Epilepsy Support Group, Texas Department of Health

"I think it is a great idea. The QSP (Quality Service Project) is working on a project like this. I think this can be the start of a pilot project. I want this to work for you and the Health Dept. This is a good thing!" (Positive, inspirational Quotes for the Day to employees)
- 4/13/99, Bruce Chatmon, Facilities Management Division, Texas Department of Health

"Michelle Reeves has been a tremendous help to me over the years."
- 4/12/99, Jean Gibson, HIV/STD Prevention Division, Texas Department of Health

"Congratulations! You have gone above and beyond the performance expectations for your position by submitting an eligible suggestion through the Texas Incentive and Productivity Commission's SEIP Online pilot project. By taking a critical look at your work environment and coming forward with innovative ideas and creative recommendations for positive change, everyone benefits because Texas becomes a better place to live, work, and do business."
- 4/1/99, William R. Archer III, M.D., Commissioner of Health, Texas Department of Health

"Outstanding! Thank you. I made a copy. Lots of the same questions & statements come out in our training. Now I have a list with even more to bring up in case it is one of those times when many try to keep quiet. Stuff that makes us feel uncomfortable is hard to talk about. It helps to hear those type of questions. Thank you again."
- 4/12/99, Don Lawson, Office on Cultural Competency, Texas Department of Health

"Thanks for sending the notes from your class this weekend. It sounds like it was a powerful and charged discussion. I truly admire you for all of the steps you are taking to create peace with yourself and within your life."
- 4/12/99, Katherine Saunders, VISTA Leader, Texas Volunteer Health Corps, Texas Department of Health

"Once again, thanks for your help in getting the certificates printed on your color printer."
- 4/9/99, Marissa Hassett, Texas VISTA Health Corps, Texas Department of Health

"Thanks for the new 'offsite' narrative that includes the Cancer Registry. I've forwarded your narrative to the Spanish-language translator."
- 4/5/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for your dedication Friday, March 19th as part of a 40-person Texas Department of health (TDH) employee/volunteer team to complete an urgent project on behalf of the Governor. I am grateful and in awe that within four hours you were able to get letters printed, folded, stuffed, stamped, and mailed to 3,000 people inviting them to the Governor's "Right Choices Conference" on March 31, 1999. I deeply appreciate your willingness to work together so creatively, cheerfully, effectively, and efficiently. As a token of my appreciation, I am enclosing the narrative entitled "A Spirit of Teamwork and the Flight of the Great Northern Geese." Please keep this narrative as a reminder of my gratitude for the results of your Friday afternoon teamwork. I am honored to be part of our TDH community/family."
- 3/24/99, William R. Archer, M.D., Commissioner of Health

"I'll admit it: I didn't think it could be done (last Friday's mailing). Thanks, y'all, from me too. Please pass along a huge 'THANKS' to others you konw who helped last Friday. You performed another miracle ... again. It was heart-warming & inspirational to see colleagues continuing to stream into the Volunteer Mailroom. You are the best! I'm honored to be part of your team."
- 3/23/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"In my opinion, Michelle Reeves is the Top VIP of the whole group: she got al of us organized -- making sure that highest priority jobs got done first. She kept everyone task-oriented...it couldn't have been handled so smoothly or quickly or calmly except for Michelle. THANKS, MICHELLE!!!"
- 3/19/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for your wonderful summary of the Breakfast and the ADA conference. You did an excellent job of briefly summarizing the general topics!"
- 3/10/99, Suzzanna Currier, ADA Coordinator, Texas Department of Health

"Wonderful that you've acquired Dairy Queen coupons for the Volunteer Mailroom. I love your 'thank you' ideas, Michelle."
- 3/9/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for taking the time to attend the March 1999 ADA Conference/Austin Texas. Your participation created and enhanced learning for all."
- 3/5/99, Dolores Gonzalez, City of Austin ADA Coordinator

"Consider this e-mail an official Pat on Your Back for your monts & months of patience, creativity, & diligence with this important work."
- 3/3/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, Beverly, & Panfilo for your help with creating & producing these new TDH products."
- 3/3/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thank YOU, Michelle, for all you contributed before & during the meeting."
- 2/19/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"You're a good neighbor. I know they appreciate you. I do, too."
- 2/9/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I'm sorry it has taken so long to write and thank-you for the additional cell phone for the Rosedale work program. It has been a great asset to our community teachers. Thanks for all your do and for your continued support."
- 2/5/99, Steve Hamman, Principal, and the Rosedale School staff

"Michelle Reeves has created a superior training environment to serve 'special needs' students as well as non-disabled persons. An excellent model for community-based volunteer programs. Everyone should visit the 'Volunteer Mailroom!'"
- 2/1/99, Richard Jones, Teacher, Rosedale School

"Excellent working conditions, quality control of all tasks done (Volunteer Mailroom)."
- 2/1/99, Jan Heidkamp, Texas School for the Deaf

"Always wonderful, very professional."
- 2/1/99, Missy Hammer, Breastfeeding Promotion, Texas Department of Health

"Ms. Reeves is very courteous and is always prepared with work for the kids."
- 2/1/99, Kenneth S. Bush, Teacher Aide Reagan High School

"This program is managed so well and is so efficient I can't believe it is state affiliated."
- 2/1/99, Don English, Community Teacher, Rosedale School

"This workroom has been a most valuable worksite for AISD students."
- 2/1/99, Judy Mayo, Assistant Principal, Rosedale School

"Congratulations --- & a huge THANKS to each of you -- on winning the new TDH Administrative Excellence Award for the Hallmark Card project."
- 1/29/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"I am interested in knowing of your progress. Congratulations on a very successful & worthwhile program. Dr. White has advised me of the increasing interest with local schools."
- 1/29/99, Dr. Demetria Montgomery, Acting Associate Commissioner, Texas Department of Health

"Michelle was efficient & easy to work with. The job request was completed on time & just as I had asked. When speaking to staff in the TDH Print Shop, the Volunteer Mailroom was mentioned as a good resource. They were right!"
- 1/28/99, Amye Joseph, Texas Health Steps, Texas Department of Health

"The job was received by the V-mailroom and completed the next day! Effective & Efficient! Michelle, Thanks again for all you do to support TDH programs. You & the volunteers are a wonderful resource."
- 1/28/99, Demetria Hill, Family Planning, Texas Department of Health

"Excellent job on your Bd. of Health acceptance memo & form. I'm keeping them as a great model."
- 1/23/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks so much for taking time to share with the AISD Principals. You are such a valuable part of the Rosedale family. Thanks for all you do."
- 1/20/99, Steve Hamman, Principal, Rosedale School

"I am really proud of you & your program. You are an excellent spokesperson."
- 1/14/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Wow, a wonderful response from our Acting Assoc. Commissioner. Dr. Lawson, also, sent her 'congratulations.'"
- 1/6/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"That is wonderful. After our recent visit, I can understand why they were impressed. Congratulations and I hope we'll have the opportunity to visit next time when Michelle is there."
- 1/6/99, Dr. Demetria Montgomery, Acting Assoc. Commissioner, Texas Department of Health

"THAT IS SO COOL!!!!!!!!!! Well-deserved recognition of your site and how hard you've worked to develop and nurture that relationship with the school."
- 1/5/99, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"What a great compliment to you and your program! Congratulations, Michelle. I'm delighted for you."
- 1/5/99, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations, Michelle, for your well-deserved recognition. I'm sure they'll be very impressed with you, your well-organized volunteer management system...plus, all of your awards from volunteers & volunteer-sites."
- 1/5/99, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Great job, Michelle. You are an ideal leader. On behalf of TDH, the TVHC, & friends & members of StatePride, I appreciate your leadership service for StatePride."
- 12/30/98, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations on your bulk-mailing training evaluation from Ernesto Marquez. I marvel at how well you can synthesize such a complex topic into understandable, 'bite' sizes that people can use."
- 12/29/98, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Thanks so much for your willingness to serve on the Rosedale CAC. You have been a great support to us."
- 12/24/98, Steve Hamman, Principal, and Judy Mayo, Assistant Principal, Rosedale School

"Thanks for all of your help!"
- 12/24/98, Ernesto Marquez, Child's Health, Texas Department of Health

"I just wanted to thank you for sending me that wonderful Christmas Card. I was really glad to get it and thought it ws so nice of you to send it. I'm very glad to be working on the mentor program for volunteers with you."
- 12/21/98, Craig Timberlake, Mentor Program, Texas Department of Health

"I love your new 'look' in the VMR."
- 12/18/98, Alice V. White, Ph.D., Director, Texas Volunteer Health Corps, Texas Department of Health

"Rosedale CAC thanks you for your support."
- 12/18/98, Steve Hamman, Principal, and Judy Mayo, Assistant Principal, Rosedale School

"Michelle and everyone else is to be commended for all their hard work and positive attitude."
- 12/18/98, Don Lawson, Center on Cultural Competency, Texas Department of Health

"Michelle Reeves is always reliable, informative, and patient during the learning process. I hope training in bulk-mailing can continue."
- 12/18/98, Ernesto Marquez, Child's Health, Texas Department of Health

"Thanks, Michelle for getting the neat donations & sharing within the team."
- 11/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I'm so pleased with your continuing leadership growth."
- 11/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you to you and your staff for taking on the project and completing it so quickly."
- 11/2/98, Jona Mauriello, Grants Management, Texas Department of Health

"The annual report looks great. Good job!"
- 10/29/98, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Thanks for ALL your help with Item 5 stuff."
- 10/13/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I think you've done a wonderful job of "catching" all the confusing & mis-worded directions...& thinking strategically about what to put where."
- 10/13/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for watching the office today for us so all our employees could attend our Quality in the Associateship meeting at the Lecture Hall. You manned the office quite capably. We really appreciate your team spirit. Since this meeting was only held once, it was important for all the staff to be able to attend. Thanks for this great cooperation and assistance."
- 10/13/98, Jane Hazelton, Audiovisual Library, Texas Department of Health

"Congratulations on your "NOW" certificate of outstanding support."
- 10/13/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I appreciate your help with this important TDH-wide project."
- 9/15/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Oh, wow, Michelle: the TDH/Austin edits are GREAT improvements."
- 9/10/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"We truly appreciate you and your staff for all of the time and money you've saved our Bureau!"
- 9/10/98, Sandra Lackey, Vital Statistics, Texas Department of Health

"Thank you for meeting with me about the Volunteer Mailroom. I am in awe of the work that you have done and are continuing to do there."
- 9/9/98, Katherine Saunders, Healthy Neighborhoods VISTA, Texas Department of Health

"Just wanted to drop you a line and tell you and your crew what a wonderful job they are doing on our projects. Thanks for the quick turnaround time too. I know you all have saved me countless hours of work (and frustration). Keep up the good work. Many thanks."
- 9/9/98, Missy Hammer, WIC Training, Texas Department of Health

"Thanks, Michelle, for full-organizing & supplying the VMR work stations for us & consulting with me as we went along."
- 9/6/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for talking me through the whole process for the "How-To" steps. Thanks, everyone, for making this wonderful project a success for Texas' new parents & their precious babies."
- 9/4/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for ALL your help with our various narratives & maps."
- 8/31/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You've done an incredible job with the volunteer mailroom!"
- 8/20/98, Lynette Walker, Texas VISTA Health Corps, Texas Department of Health

"Thanks for a great open house, Miss Michelle...and I really enjoyed the donuts!"
- 8/20/98, Marissa Hassett, VISTA, Texas Department of Health

"We enjoyed our visit to your open house so much!!! Thanks for inviting us -- hope things continue to go well. You all do great work."
- 8/20/98, Shari Perrotta, Communications Division, Texas Department of Health

"Thanks for hostessing the neat Open House. Everything looked so nice."
- 8/20/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"What great volunteerism into the community you're doing, Michelle. Thanks."
- 8/17/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so much. We really appreciate you and what your very special team do for us."
- 8/17/98, Emily Palmer, Communications Division, Texas Department of Health

"Michelle, Thanks for everything that you do!"
- 8/15/98, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"Yip, yip, yippeeeeeee. I always appreciate your work, Michelle."
- 8/14/98, Alana Mallard, Communications Division, Texas Department of Health

"Thanks, Michelle. You did a great job leading us yesterday."
- 8/14/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"We talked about your area some yesterday (in Principle Centered Leadership). The facilitator asked what areas in TDH show really outstanding customer service and work and someone said the Library, someone said the Insurance office, Stephen in Travel, and I said you and everyone was very quick to agree. Just to let you know that the work y'all do is really appreciated and respected throughout TDH."
- 8/14/98, Debra Serrins, Actuary, Bureau of Statistics and Analysis, Texas Department of Health

"Goodwill Industries of Central Texas would like to thank you for your support, patience, understanding, and involvement with the summer youth program. Your staff provided a rich challenging environment for all of the participants."
- 8/13/98, Tana Rogers, Youth Services Program Manager, Goodwill Industries of Central Texas

"Thanks for the quick! turn-around of the Item 5 materials. Excellent work!"
- 8/13/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great job on our TVHC (Texas Volunteer Health Corps) staff agenda."
- 8/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for EVERYTHING YOU DO to make our customers happy & keep our place looking great."
- 8/10/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, thanks for your splendid work on the Item 5 documents."
-8/10/98, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks a bunch. Everything looks great. Thankyouthankyouthankyou."
- 8/10/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You'd have gotten these materials ahead of today's meeting, as I'd promised, except that I kept asking Michelle Reeves for more "tweaks" that kept popping into my head. ...so, a huge THANKS to Michelle Reeves for all her conscientious & fast revisions to all our materials."
- 8/10/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I just want you to know that I really appreciate the thank you cards that you send me. I keep them with my other special cards. You are such a thoughtful person; don't change!"
- 8/3/98, Helen Lagow, Health Care Financing, Texas Department of Health

"Thanks for your willingness to help the Item 5 Team. You make all this seem so easy."
- 8/3/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"A big THANKS to Michelle Reeves, coordinator of the TDH Volunteer Mailroom. She's willing to lay-out & design our finalized versions (memo, narrative, map, questions) so they'll all have a unified appearance & customer-friendly, easy-to-follow "look."
- 8/3/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for all of your hard work and dedication to the community. You are doing a wonderful job. Keep up the good work!"
- 7/31/98, Michelle Persica, M.Ed., HIV/STD Health Resources Division, Texas Department of Health

"What a great roster of officers/facilitator --especially the president (Michelle Reeves). Congratulations & thanks, Michelle, for sharing your effective leadership talents throughout TDH. We're fortunate you've chosen TDH for your career path."
- 7/28/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"And thanks, Michelle, for keeping your great system going even in your absence."
-7/28/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, few fly higher than you on our team. Thanks for doing a splendid job in difficult and challenging circumstances."
- 7/28/98, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Thanks so much for doing such a great job --all the time."
- 7/22/98, Emily Palmer, Communications Division, Texas Department of Health

"I want to thank each of you who had a part in developing, producing, and distributing our 1998 World Breastfeeding Week materials this year. This is an important part of our breastfeedig promotion efforts. Almost all of the WIC Local Agencies use these materials in promoting breastfeeding in their clinics and communities each August. We have requests to reproduce these materials from other state WIC agencies. International breastfeeding organizations such as ILCA and WABA look to see what we are doing each year, because you guys do such a tremendous job in helping to create and develop these materials and just as importantly, getting them out to the clinics in time. I really appreciate your efforst. Thank you!"
- 7/22/98, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Thank you, Michelle- from your friends at the AV Library." (accompanied by a cake)
- 6/7/98, Audiovisual Library, Texas Department of Health

"Thanks for your help organizing us, Michelle -- I really appreciate the spirit of cooperation from everyone. What a nice time we had. Thanks again."
- 6/4/98, Alana Mallard, Communications Division, Texas Department of Health

"Emily Palmer was singing your and yours praises yesterday morning. We're on the Awards and Recognition Committee together and she's going to ask you to do something for us. I told her I want to come with her when she brings you the stuff so I can meet you."
- 6/4/98, Beth Zahn, Bureau of Financial Services, Texas Department of Health

"I've always appreciated the Volunteer Mailroom, and I really miss them when the volunteers aren't there to help with the PM (Pulse Monitor)."
- 6/3/98, Alana Mallard, Communications Division, Texas Department of Health

"Thanks for talking with me about your work. Looks like great things are happening in your program! I would love to talk to you more about your department some time. Thanks again!"
- 6/1/98, Leslie J., Student, Southwest Texas University

"Thanks again, thanks a million. We look forward to working with you again on June 10th."
- 5/27/98, Amy Samet, WIC, Texas Department of Health

"Michelle: It's refreshing to see someone with so much dedication and energy. I am a member of the TDH GLBT family and also a board member of the Cornerstone Gay and Lesbian Center. I am the person responsible for coordintaing programs. I wondered if you have considering providing leadership at the Cornerstone. We could use someone like you to help promote the interests of our community beyond the TDH horizons. Let me know if you have any interest, I'd be happy to invite you to the next board meeting (June 11) so you can see what we are doing. Think about and let me know your thoughts."
- 5/27/98, Alfonso Carlon, HIV/STD Prevention Division, Texas Department of Health

"Wonderful. Many thanks to you & all your volunteers for making the Hallmark Cards project a success."
-5/18/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"This is GREAT news. Thank you so much for your efforts. Everything will run a lot smoother for us once our local agencies have the catalogs in hand."
- 5/18/98, Amy Samet, WIC, Texas Department of Health

"Good plan. I am still amazed at your donor-relations talents & results."
- 5/14/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank YOU, Michelle, and your volunteers for all the conscientious, consistently great work you do for us."
- 5/14/98, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Hey, Michelle --way to gooooooooooooo!!! Another project done!"
- 5/14/98, Tyler Clark, Warehouse, Texas Department of Health

"Michelle Reeves' bright idea from 'Simply Better.'" (Leaders' Lunches)
- 5/14/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle & Clara, for all your good work with the Hallmark Cards."
- 5/13/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You're doing a great job as leader of this important team."
- 5/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wow! Your March report is "beautiful:" results & the colors. You're doing lots of great things for lots of good people. I'm glad you're here."
- 5/11/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"As we approach the much awaited summer vacation schedule, the students and staff of Rosedale School would like to thank you for being part of their lives this school year. Your participation in our work program has improved the quality of the lives of our students by providing them the opportunity to participate in their community in a meaningful way. Thanks again for being there for us."
- 5/11/98, Don English and Dana McDonald, Community Teachers, Rosedale School

"I can't tell you how appreciative I am that you are doing the Hallmark Card project. I don't "stew" at all about it."
- 4/27/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations. You're a wonderful leader, Michelle."
- 4/20/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You're a natural born leader. John Osborn acknowledges your bright ideas, below. I'm enthusiastic about this afternoon's meeting. Thanks for inviting me."
- 4/14/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

 "Thanks for the invitation. It is always a pleasure to work with someone with such enthusiasm."
- 4/8/98, Brett Spencer, Wellness Committee, Texas Department of Health

"Oh, thanks for all the updates you've done (that I specifically requested) for your splendid Volunteer Relationship list."
- 3/30/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks a million for your immediate & helpful ideas about how to get & share info. about Parkinson's Disease. The Strep A hotline fellow is most grateful. Thanks, again, for the countless ways each of you responds to my many requests."
- 3/30/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for once again effectively coordinating the mailout of our Local Project Grants RFPs. This year the mail out included 2,000 EMS providers, first responders, and related EMS providers. We're always racing the clock, and your efficient management of this project enabled us to meet our internal timelines. The staff that work closely with this program report to me that they have never had any problems or complaints in the last three years that they have worked with you. So, once again, thank you for making our job a little easier."
- 3/25/98, Jessica Prewitt, RN, MSN, Bureau of Emergency Management, Texas Department of Health

"Thank you so much for providing furniture for the recent WIC training video "Interviewing Skills." This video will be seen by WIC staff all over the state. Its purpose is to improve staff interviewing skills and increase their comfort and confidence levels with the process. Ms. Lee Marris and Ms. Pam Welch, producers of this program, said the furniture you provided was exactly what was needed for the video. It takes a real team effort to produce a video and we appreciate your help very much."
3/23/98, John Dombroski, Acting Director, Health Communication Division, Texas Department of Health

"Alice, we have Michelle's diligent research on the Internet to thank for the great quotes ---when it came time to compose the blue screen, I just reached for my print-out of all the wonderful quotes she found and sent us. Thanks, Michelle!"
- 3/23/98, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle & Tom, for the info. about $ for organizational excellence, etc."
- 3/19/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks to you, for taking on the responsibility of team captain!"
- 3/19/98, Brett Spencer, Wellness Committee, Texas Department of Health

"I certainly hope that all of the great volunteers working with Michelle will be photographed and added to your bulletin board. I had great service from this group earlier this year when I needed a mailing prepared, and I'm sorry to say that I don't know which volunteers completed the job, but I know from observation that they all deserve recognition. Thanks."
- 3/17/98, Kathleen Griffis-Bailey, Texas Department of Health

"Thank you, Michelle, for your great team spirit and good work."
- 3/17/98, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for all your good work."
- 3/16/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for helping out the whole team...AGAIN!!! & for the friendly homework assignments."
- 3/16/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle. Please let me know when the Expert/Resource Guide is ready for me to show off to Lynn."
- 3/16/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the info. and of course you're usual good work."
- 3/13/98, Lynn Martinez, Texas Health Steps, Texas Department of Health

"Thanks, Michelle, for your excellent report for Feb. I'm going to fax the whole thing to the Governor's Office...as part of my status report on Mon."
- 3/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for putting the lists into an Expert Guide format (of our external partners)."
- 3/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Clara, Michelle & volunteers for all your help with your effective fulfillment system & all the creative, customer-friendly ideas y'all are implementing on the spot!!!"
- 3/3/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations on your one-year anniversary. How fortunate TDH & our customers are (& I am!!!!) that you chose TDH for your professional life."
- 3/2/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for your expert help with Camp VISTA, Parish Nurse Connections...& mostly for loving & nurturing your wonderful volunteers. Glad to be a part of your team."
- 3/1/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the many tall buildings you are "leaping" for the Hallmark Cards project. I deeply appreciate the initiative you take & all the bright ideas you implement."
-3/1/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks to Michelle and her volunteers for putting together 300 Governor's Halmark cards for distribution at Camp VISTA '98!!"
- 2/25/98, Marissa Hassett, Texas Volunteer Health Corps, Texas Deparmtent of Health

"All the order forms to hospitals, birthing centers & WIC clinics will be out today. HOORAY! Thanks Michelle & crew."
- 2/23/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Kool. Thanks. I just spoke with my contact person in the Governor's Office, & she sends you her thanks for getting the How-to-Order mailings out. (Many thanks from me, too, Michelle)"
- 2/23/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for your voice-mail that you'll start getting out the How-to-Order Hallmark Cards forms today. Thankyouthankyouthankyouthankyou. Thanks so much for your flexibility & responsiveness."
- 2/23/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for all the time, effort and creativity you put in to the VISTA Camp brochure. It looks great! I never knew that we had a graphic designer on staff. Thanks again."
- 2/17/98, Kristin Rosacker, Texas Volunteer Health Corps, Texas Department of Health

"Hey, your Camp VISTA packet & flier are neat-o."
- 2/17/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health 

"Thank you for your help in geting our Arts Center going this fall. I look forward to meeting you soon."
- 2/15/98, Jan Leuschke, Program Coodinator, Marnie Paul Arts Center

"Thanks for all your help with logistics, refreshments, Tool Chest/party favors, room & hallway signs, photo screens, set-up, take-down, hand-outs, mail-outs, faxing, phone calls, & a dozen other things I don't even know about."
- 2/4/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for all of your awesome help and talent."
- 2/4/98, Kristin Rosacker, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so much for your support and enthusiasm about the Big Brothers Big Sisters campaign. All of your recruitment efforts really made a difference! I think you're going to be a great Big Sister! Thanks."
- 2/4/98, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Special thanks to Michelle & Marissa for coming and giving their all to the spirit of the event. Also, Michelle, top winner for individual recruitment: Michelle persuaded 5 of her friends to spend the morning with area kids, and I don't know who had more fun, the adults or the kids. THANKS!"
- 1/27/98, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"I want to take this opportunity to thank you and your volunteers for the wonderful job which you did for me with the mailing which I had recently. You showed exceptional willingness to complete the job to my specifications, you made suggestions about ways in which the job could proceed more smoothly, and you executed the job as promised and ahead of the schedule which I anticipated. I was thoroughly pleased with the work of the Volunteer Mailroom and will not hesitate to suggest that others use this service whenever possible. Thank you very much. Y'all are the greatest!"
- 1/27/98, Kathleen Griffis-Bailey, Texas Department of Health

"Thanks, Michelle, for your good ideas and thoughtful remarks about our heightening the awareness of TDH staff and programs to the hats the TVHC wears."
- 1/26/98, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, Your Top Ten lists-sending "caught" Candy Cates' eye. She's now a subscriber, too. Thanks for sharing all your great information & sources."
- 1/22/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I really appreciate all the pretty & thoughtful thank-you notes you send me. I put may of them into my Performance Journal. Lynn noticed them in my PJ & said how good you are with the thoughtful thank-you notes."
- 1/22/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for your thorough & inspirational VMR report for December. Y'all are GRRRREAT!"
- 1/12/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the Tool Chests for Parish Nurses, for loving your volunteers...for YOU."
- 1/10/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for having served as our scribe today."
- 1/8/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Look at Michelle's great, paid-job connections for her volunteers! Terrific, Michelle. You're a wonder-worker."
-1/6/98, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"That's fabulous! Good work, Michelle."
- 1/6/98, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Thank you for giving our consumers volunteer opportunities over this past year. They have benefited from this experience immensely. We are looking forward to continuing work at the Health Department in 1998. Thanks again."
- 12/16/97, Jennifer Palececk, Director, Doubletree Foundation, Inc.

"I forgot to thank you for all the leads you gave me on folks who might have give-aways---Missy Hammer was able to give me LOTS of breastfeeding note pads."
- 12/15/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"1997 has been a year of growth and wonderment for the Volunteer Center, a Service of the United Way/Capital Area. We want to thank you for your support."
-12/15/97, Joyce Horn and Donna Woodard, Volunteer Center, United Way/Capital Area

"Many thanks, Michelle, for having housed the kiosk & for having made all the arrangements for its new location."
- 12/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle is a great instructor. Very patient & friendly. This is VERY valuable to our program." (bulk-rate mail training)
- 12/4/97, Ernesto Marquez, Child Health & Safety Initiative, Texas Department of Health

"You did a fantastic job! It looks great!"
- 12/4/97, Lynette Walker, Texas VISTA Health Corps, Texas Department of Health

"Please drop by M-649 to admire the Volunteer Mailroom bulletin-board display. You'll see photos of our wonderful volunteers, see the names of schools & agency-partners that provide volunteers & realize what a great gift our volunteers are! Thanks, Michelle.  Creative, meaningful & seasonal."
- 12/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great news, Michelle. Thanks & congratulations."
- 12/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, to you & all your wonderful volunteers in our Volunteer Mailroom for helping with this worthwhile project!!!"
- 12/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"A special thanks for all that you have accompished and for giving our students the opportunity to share their talents. We are so grateful! You are an exceptionally kind and generous person and I wish you the very best."
-12/1/97, Karen Bonner, Job Coach

"Michelle, thank you for bringing the team bread for the reception for the Austin Area Quilt Guild's reception. I particularly like the blueberry. I appreciate you and your continuing interest to recognize and show appreciation to volunteers -- as well as support of other projects in which I am involved."
- 12/1/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for all the many ways you helped make the Volunteer Recognition Reception and the reception for the quilters huge & delicious successes! Thanks for the goodies, the lovely linen bag, the way your organized student art, buttons, free drinks, etc. I really appreciate all you do."
- 11/24/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"That's fabulous. Great work. THANKS."
- 11/21/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Michelle, Dr. Holtzman was very impressed with your long list of partners that provide volunteers to the VMR (he asked to keep your VMR brochure)."
- 11/21/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I think you will be pleased to know that during FY97 (September 1, 1996, through August 31, 1997), we were able to create a permanent job position for the Coordinator of our VMR and to upgrade this salary level to more fairly reflect the talents, skills and experience needed to attract and retain an outstanding coordinator like Michelle Reeves."
- 11/20/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, I am PROUD to represent you & your good work. You always inspired me. Tom & I had a Michelle Reeves Fan Club Meeting on our walk back to the Moreton Bldg. this morning."
- 11/19/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for all your hard work. "Your" brochures are a masterpiece."
- 11/18/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"The brochure looks fantastic! Great job!"
- 11/18/97, Lynette Walker, Texas VISTA Health Corps, Texas Department of Health

"Steve Hamman went ON & ON & ON about how good you are...during his remarks yesterday...& volunteers were nodding & applauding -- wish you could have been there to bask in your glory."
- 11/18/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks so much for volunteering to bring tea breads for the 11/21 reception honoring the Austin Area Quilt Guild. Zucchini, banana-nut, cranberry-walnut, pumpkin, and others --yum, yum. This detail will give this whole affair a homemade touch -- only fitting tribute for the women who hand-crafted all of those great quilts!"
- 11/17/98, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Very efficient. THANKS very much for all your help. I appreciated the nice note about the printer. Enjoy!"
- 11/14/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Thanks for ALL your great help."
- 11/12/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle has lots of raving fans among her TDH & her external customers."
-11/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank YOU for the instant turn-around time with the info."
-11/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Super, Michelle. Thank you SO much to you and your volunteers in completing this project."
- 11/6/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle ---I really appreciate your help."
- 11/6/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Thanks! You've done a wonderful job, as usual."
- 11/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you both for your contributions to the Zavala Elementary School Rainy Day fund. I went to a meeting at Zavala Friday and we've reached our goal and are able to cover all the kids."
- 10/27/97, Lynette Walker, Texas VISTA Health Corps, Texas Department of Health

"Thank you for assuming the responsibility. You've done a good job."
- 10/24/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"In recognition of the outstanding professional service you have provided our Division and citiznes of Texas, you are hereby awarded 8 hours of Outstanding Performance Administrative Leave and a Certificate of Appreciation. Congratulations and thank you for your contribution to our Division's mission."
- 10/23/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"I can certainly tell how much Michelle wants this to happen ---she's quite persistent! Good for her!"
- 10/22/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"I felt very comfortable with preparing our bulk mail. We had 1200 pieces and we finished the processing in about 3 hours!" (bulk-rate mail training)
-10/13/97, Stephanie Herbert, Bureau of Vital Statistics, Texas Department of Health

"I keep forgetting to tell you how much I appreciate your laminating the newspaper article of the Rio Grande Valley volunteers. It looks great. Thanks."
-10/13/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for designing the GORGEOUSS brochure & for serving all of us so well with follow-up pricing. I value you as a friend, colleague & team member."
- 10/13/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the ongoing great job and wonderful working relationship."
- 10/8/97, John Luther, Board of Examiners of Professional Licensing, Texas Department of Health

"Thanks for being so thoughtful to everyone."
- 10/8/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank YOU. You do so MUCH good work."
- 10/8/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, You're masterful when it comes to data collecting, data reporting...& responding to the data by making things better & better for your customers. Thank you!!!"
- 10/7/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for the excellent, 16-pp. TDH Volunteer Mailroom Exit Interview Results report. You are certainly exceeding your volunteer-customers' expectations. Good: (1) easy-to-understand bar chart with volunteers' responses to the eight criteria about the VMR & (2) word-for-word quotes from your volunteer-customers about their VMR experiences. Thanks for delighting your many hundreds of volunteer-customers."
- 9/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I just got a chance to read my messages but I did see the request for support on Wednesday morning. Good job!!! I saw absolutely not one thing wrong with it, but I don't suffer from myopia and try to be as fair with human issues as I would want my feelings considered. We will get there, thanks to efforts such as yours." (AIDS Walk Bulletin Board message)
- 9/26/97, John Evans, Texas Department of Health

"Michelle, A "pat on the back for you"...because you were the team leader when we created our new (& improved, I think) system for TVHC team meetings. I hope you'll take deep pride in what you helped us create. I appreciate you."
- 9/25/99, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for YOUR planning ahead & being considerate & careful of your customers' deadlines & needs (& your volunteers' schedules)."
- 9/25/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Yes, excellent. I LIKE how you tied your mission & goald to the mission & goald of TDH/a healthier Texas."
- 9/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Your Annual Report is superb: results are excellent (for TDH programs & other agencies & for the volunteers) & your report is well-organized, clear, easy-to-follow & informative (your intro. paragraphs, the Service Utilization section, the Volunteer Utilization section...& all the information sections within the big headings...numbers of people, numbers of projects, numbers of hours, numbers of dollars...magnificent)."
- 9/16/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Hey Michelle, I have to say you are very professional and that is a big compliment. I admire your hard work and your perseverance."
- 9/16/97, Sheila Henry, Bureau of State Health Data and Policy Analysis, Texas Department of Health

"Your monthly report was wonderful, as usual. Thanks for all your great work, Michelle."
- 9/15/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for having helped conscientiously & effectively with the video showings, handouts, etc."
- 9/8/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks a BUNCH for attending today's brainstorming with Hutch, Terry, Clara, & me...& for your team's taking on this project."
- 9/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, Thanks for keeping up with all the changes & so many important details."
- 9/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great. I heard about the change, but I didn't even think of changing the reports to reflect it. Thanks for being on top of it."
- 9/4/97, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"I'm thinking about how many projects that are non-mailroom related that you get pulled into because you are exceptional at what you do."
-9/4/97, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"Great! Lynn was blown away (wonderful-like) that you recruited COVES to report their volunteer hours to you/us/TDH. Well done!!!"
- 9/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You make it possible for our students to succeed and we are in your debt."
-9/1/97, Travis High School, Adopt-A-School Program

"Special thanks to Michelle - for working so hard on the VISTA manuals. I know they were tedious and I appreciate all the hard work you and your volunteers put into them."
- 8/18/97, Lynette Walker, Texas VISTA Health Corps, Texas Department of Health

"Good plans. I can't attend, but you've done a magnificent job juggling schedules & keeping us well informed about when to to watch which videotapes. THANK YOU for the handouts for the videotape we may use/refer to during "SB!" You're spoiling me, & I love it."
- 8/12/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks. You must be the world's best scrounger/donee!!!"
- 8/11/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Hey, Lynn, I wish we'd had Michelle Reeves & the VMR when we were doing Shots Across Texas notebooks!!"
- 8/11/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Congrats to Michelle. HOPE YOU WIN!"
- 8/6/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Michelle, Many thanks for having taken over as volunteer-management Video Queen when our original Video Queen Kristin had to hit the VISTA road."
- 8/5/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"If you have time, I hope you'll get a chance to visit with Michelle Reeves in our Volunteer Mailroom (on the north part of our campus). I think you'll be amazed at the wonderful accomplishments by Michelle & her team of staff & volunteers."
- 8/5/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"If I haven't told you I really enjoy working here at the Volunteer mailroom. I don't know of any other place where I would have been given the opportunity to learn so much in such a short period of time, and I just want you to know that I really appreciate the opportunity and I'm hoping that I will be able to stay on here for a little while longer if not permanently. Thank you so much, I really appreciate you."
- 8/4/97, Vanessa Washington, Temporary Employee, Volunteer Mailroom, Texas Department of Health

"Many thanks for having completed the "360 Degrees" principle-centered leadership assessment about me. I am honored to be on the same team as a leader like you: customer-delight focused, effective, efficient, creative, & smart. With admiration, Alice."
-7/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you again for the tour & all the informaiton. You do a 'Wonderful' job....Again, I really appreciate your efforts."
- 7/24/97, Sharon Devillar, Bureau of Radiation Control, Texas Department of Health

"The students and staff of Rosedale School would like to thank you for being part of their summer school program. Your participation in the student's off-campus programming has allowed the students to be part of their community in a meaningful way. It has given them a chance to interact with people outside of their very structured everyday environment and gain new experiences. Thank you again for all that you do to contribute to the lives of students at Rosedale School."
- 7/17/97, Don English and Dana McDonald, Community Teachers, Rosedale School

"Throughout this process [Continuous Quality Institute proposal], every member of Volunteer Services that we have come in contact with has been incredibly helpful. The patience and enthusiasm displayed by your staff, in answering the many questions of our many team members, is admirable. Being involved with the Volunteer Mailroom through this project has given us all insight into the incredible service that you offer here at TDH. The knowledge we have gained about your program will enable us to all be "personal advocates" in our program areas for utilizing the volunteer mailroom in future projects."
- 7/16/97, Whys Guys CQI Team, Texas Department of Health

"Thank YOU, Michelle, for cultivating excellent donor relationships (the 'getting' & the 'thanking' cycle)."
- 7/16/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the COOL beach umbrella, beach chairs, and decorations galore! The 400 Round Rock donuts were a HUGE hit! Thanks for picking up the McD stuff for the orange drink. Thanks for sharing food with the off-site schools who work with the VM."
- 7/15/97, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for all of YOUR good work in cultivating sincere, on-going relationships with our generous donors. I admire how well you all demonstrate 'abundance' for & through our volunteer-partners."
- 7/15/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for making the Beach Party a HUGE success. I LOVED it!!!!!!!! You are so good with all your wonderful volunteers."
- 7/14/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for the countless, creative & dependable ways you always contribute to the successes of our Volunteer Recognition Events. I am so proud to be on the team with you."
- 7/14/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I share your classy-looking brochure, loaded with lots of great information...at any excuse. Thanks for ALL the ways you create abundance for volunteer-partners."
- 7/14/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations to Volunteer Mailroom Coordinator Michelle Reeves. Austin's Rosedale special education school honored her with its Job Site Supervisor of the Year award, and the volunteers from Hays High School in San Marcos gave her a huge stuffed animal wearing the school sweater."
- 7/1/97, Pulse Monitor, Texas Department of Health internal publication

"You always do such good work. You realize that I'm busily stealing ideas from YOU!"
- 6/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wonderful news that your glowing quotes (about our Rosedale School Vice Principal-VMR partner) appeared in the latest Adopt-a-School newsletter. What a great partner YOU are to take the time to tell the good news about Steve!!! --that's what I call 'creating abundance' for our volunteer partners. You continue to amaze me, Michelle. You are terrific."
- 6/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"If you put all your quotes & VMR kudos on the VMR wall, you're doing to have to expance!!! <smile> And 400 donuts! COOL, kiddo."
- 6/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Please take a look at TDH's 'Lab News,' May/June 1997. Michelle Reeves & the Volunteer Mailroom are thanked (p. 5) for their assistance in shrink-wrapping & mailing the revised Manual of Reference Services. Way to go, Michelle, Dawn & volunteers!"
- 6/26/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, Mary & Stan, for having furnished delicious refreshments for 'Simply Better!' on Friday."
- 6/23/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wonderful, Michelle. Thanks for recruiting new projects from your satisfied customers."
- 6/22/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You Guys are Great!!! We really appreciate your group's hard work. Your help has been tremendous. Once again, thanks for your help."
- 6/20/97, Shirley Ellis, MS, RD, LD, Breastfeeding Promotion, Texas Department of Health

"Way to go, Michelle!"
- 6/16/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I want to pass along my commendations for one of your staff. Michelle Reeves is doing a tremendous job pairing up mentors to proteges over at the volunteer mailroom. Many of the mentors I have found for Michelle are proteges in the employee mentor program. I have already spoken to a few of them all of whom expressed delight and anticipation for getting the chance to mentor. Michelle has helped this all come about!"
- 6/16/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Fantastic, Michelle! I'm pleased with all the positive things going on among our team & the Public Health Promotion team members (including their adopting the VMR as their CQI project)."
- 6/15/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks so much for the beautiful violet. You have done such a wonderful job at TDH. Thanks again for all you do for the Rosedale students."
- 6/9/97, Gloria Simonson, Principal, Rosedale School

"Again, thanks for the wonderful idea of picnic table for your customers. I am delighted with how well you serve your volunteers, job coaches, the schools, & all your TDH/other-agency customers."
- 6/8/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I think who you are, what you do & how you do it are 'the cat's meow.'--now that has to be the ultimate compiment from someone with 8 indoor cats!"
- 6/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Emily Sonsel, TDH Labs, made a special effort to let me know how much y'all helped with a recent job you did for them (shrink-wrapping training manual, I think) & how much she enjoys working with you."
- 6/5/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for being part of Craig's Mentor Program donation system."
- 6/5/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wow, I'm impressed that you have programs lining up for your bulk-mail training. (Shoot, I'm impressed that you know how to do bulk-mail--much less train others! Very complicated, as far as I'm concerned.)"
- 5/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, again, for all the great partnerships you initiate for all of us."
- 5/26/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great, Michelle. I'm sure you've already done your fast-turn-around thank-you note."
- 5/26/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for your thorough information about our benefits as an affiliate member of the local Volunteer Center- A Service of the United Way. And thanks again for having cultivated the worthwhile partnership with them in the first place."
- 5/26/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I just finished speaking with your mentor Alisin Vines and she told me how thrilled she is to have you as her protege. As usual, you are impressing people all around you."
- 5/22/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Thank you so much for taking the time out of your busy schedule to fill out the recommendation form for AISD in my behalf. Also, thank you for your patience with me and the students."
- 5/20/97, Cory Barnett, Teacher Aide, Austin Independent School District

"Thank YOU for creating & cultivating the partnership."
- 5/20/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, congratulations. You do a fantastic job and I'm proud to know you. Thanks for all your hard work."
- 5/20/97, Lupe Mandujano-Garcia, Communications Division, Texas Department of Health

"How nice for you, Michelle, to receive this nice and well deserved recognition and how lucky for the programs and volunteers to have you and your outstanding program."
- 5/19/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Way to go, Michelle. Proud of you!"
- 5/19/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Congratulations, Michelle, on your well-deserved recognition!"
- 5/19/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I'm gratified to see how good you are at 'partnerships' with Rosedale & others."
- 5/19/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for your folder filled with VMR info & forms for the Dana Center. Exactly what they want."
- 5/17/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Neat! Well done, Michelle."
- 5/15/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"And you have soooo much good, 'stealable' stuff."
- 5/15/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Sure! I like to be able to give YOU the kind of good, fast service you always give to all of us (team members & volunteers alike)."
- 5/14/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks a MILLION. I was under the erroneous impression that I couldn't forward my pmails at all. Thankyouthankyouthankyou."
- 5/14/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Plus, I'm so PROUD of all the wonderful work you do...the CQI (Continuous Quality Improvement) team's report on 11-13-97 will showcase the VMR to TDH senior management & hundreds of other TDHers."
- 5/12/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks so much for attending yesterday's brainstorming meeting about the TDH-TJPC proposed partnership. I will continue to consult with you on this, given your experience of working with these kids (on a much higher level --- I wish you had shared that!) as volunteers in the mailroom. Thanks for being supportive of this project and for being a great co-worker!"
- 5/10/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"You constantly amaze me with your speed and dependability. Keep on trucking!"
- 5/9/97, Craig Timberlake, Mentor Program, Texas Department of Health

"You deserve it...& more!!!"
- 5/8/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for having nominated a volunteer for the Golden Rule Award--even if your person didn't win. And thanks for having made the lunch/ceremoney invitation available to the TVHC team."
- 5/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for the speedy reply- I will definitely be in touch regarding your program's services."
- 5/6/97, Melanie Williams-James, Bureau of Vital Statistics

"Jane took the opportunity to publicly praise you & your team & to say how much she appreciates having y'all as neighbors."
- 5/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Good job, Tom & Michelle, on your blue screen message. Thanks, Michelle, for your willingness to work with a CQI team."
- 5/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Sounds cool! Things are clicking along. The VM is getting more limelight lately. Great job!!!"
- 5/5/97, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"Thank you Michelle. I know your work out there is impacting some lives. Keep it up!"
- 5/5/97, Sheila Henry, Bureau of State Health Data and Policy Analysis

"I LIKE your new helper. I hope she's another 'Michelle Reeves.'
- 5/5/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You are such a people person I'd imagine that job is really good for you."
- 5/5/97, Sheila Henry, Bureau of State Health Data and Policy Analysis

"Michelle Reeves has sent me a big box of those expandable folders  --thanks Michelle!"
- 5/2/97, Shari Perrotta, Communications Division, Texas Department of Health

"We wish to thank you for all your kindness and help during this school year. We couldn't have had a successful year without you. Thanks for putting up with our mistakes and willing to work around them. Thanks again for everything you have done to help us with our education."
- 5/1/97, Mrs. Trunick's Community Skills Class, Hays High School

"We wish to express our thanks for your interest in the students of AISD, as shown by your willingness to participate in our Adopt-A-School program with Travis High School. As an adopter, you join more than 1500 businesses and organizations in providing support and expertise to some 125 schools and special programs in the Austin Independent School District."
- 5/1/97, Allyson Peerman, Adopt-A-School Chairman

"Thanks, Michelle. Great contact suggestion!"
- 5/1/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks to Michelle Reeves and the Volunteer Mailroom for its assistance in shrink-wrapping and mailing the revised Manual of Reference Services."
- 5/1/97, LAB News, Texas Depatment of Health

"In recognition of the outstanding professional service you have provided our Division and citizens of Texas, you are hereby awarded 8 hours of Outstanding Performance Administrative Leave and a Certificate of Appreciation. Congratulations and thank you for your contribution to our Division's mission."
- 5/1/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Michelle, thank you for getting these goodies."
- 4/30/97, Lupe Mandujano-Garcia, Communications Division, Texas Department of Health

"Many thanks for having made time for me yesterday to discus the Hallmark Card Project (sending all new parents a 'congratulations'/immunization-message card) & Michelle Reeves' well-organized info. about time, people & financial costs. Thanks, also, for offering to meet with Betty Jones (TDH Automation) to discuss some of the nit-picky electronic & other 'what-ifs' (that you & I had brainstormed...& any other 'what-ifs' you & Betty come up with)."
- 4/30/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wow, a choice. You're so great to share. You must have been a top kid."
- 4/30/97, Emily Palmer, Communications Division, Texas Department of Health

"Thank you for your positive attitude and enthusiasm! We enjoyed working in the mailroom this summer. And we're looking forward to the Fall. You're the greatest!"
- 4/30/97, Rm. 15, Rosedale School

"I really appreciate all of your hard work for the Rosedale students and staff this year. Congratulations on your award for the Best Site Supervisor of the year!"
- 4/30/97, Don English, Community Teacher, Rosedale School

"Thankyouthankyouthankyou. Doug McBride has seen me 'scrounge' for stuff & when I keep saying that you're the best of all, it's hard for him to believe. He'd better start believing!"
- 4/29/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Congratulations on your most recent donation, Michelle, & for offering to 'share the wealth' with our TDH partners."
- 4/29/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for your thoughtful message & for cc-ing me."
- 4/29/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for the TDH Audiovisual Library media catalog for our TVHC library."
- 4/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I've noticed when you send me reports, my only role is to read them & give you a standing ovation! I'm ready to stand & cheer."
- 4/28/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I wanted to thank you for the wonderful reception you put together. I really had a great time. I'm sure the volunteers were touched by the appreciation they were shown by this. KEEP UP THE GREAT WORK!"
- 4/24/97, Craig Timberlake, Mentor Program, Texas Department of Health

"You're ahead of me...again. Thanks!"
- 4/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for contributing to the success of our Volunteer Recognition Event. Producing the certificates and working with McDonald's to come up with their donations were a key input to the event. Thank you for your dedication to volunteerism."
- 4/24/97, Tera Cosgrove, Intern, Texas Volunteer Health Corps, Texas Department of Health

"Your Hallmark Cards Report looks excellent. Thanks for all your research for the details & for organizing all the facts & figures in an understandable way."
- 4/23/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for beating our agreed-upon deadline."
- 4/23/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"How thoughtful, Michelle. (I think Panfilo is in awe of your great work: you're so well-organized AND you are infinitely kind to the volunteers with disabilities.)"
- 4/23/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you all for your assistance. We really appreciate your efforts in helping us to assemble and distribute this large mailout. Without you I would just have to give up."
- 4/21/97, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"You're invited to view the inspirational photo albums & the new photos in our photo screens in M-649. The photo albums include Volunteer Mailrom photos & photos of our Volunteer Recognition Events. Thanks, Michelle, for the neat photo albums."
- 4/18/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You are remarkable!"
- 4/18/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Keep up the great work!"
- 4/15/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Thanks, Michelle! You are with it (as usual)."
- 4/12/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"THEY obviously think you hung them moon & consider you part of their team, too."
- 4/11/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, again. (I get so MANY wonderful compliments on you. A recent one was from Dennis who works in the warehouse. When Beverly, Panfilo & I made a road trip to the TDH Warehouse, you'd have thought that you & Dennis are twins...as highly as he mentioned your name.) Neat!"
- 4/11/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Got the copy. Very impressive! Thanks girls!" (Tool Chest Resource List)
- 4/11/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Michelle gathered these [brochures and publications] from individual program locations from people she visited personally or contacted via phone. I will esnd you her very detailed and complete resource list. When we used the warehouse-supplied materials for the last tool chest, we were told that most of individual programs kept their own brochures and other printed material rather than the warehouse stocking it. Thus, Michelle took that route in her search. She said that to her knowledge the only program which furnished her materials which MAY have come from the warehouse was WIC. Michelle has catalogued the materials in envelopes so it is easy to match the list with the materials available."
- 4/11/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Wow that's great. She's obviously well organized."
- 4/11/97, Lynn Denton, Communications Division, Texas Department of Health

"Thanks for continuing to remind us about attending Lewis Timberlake's presentation. I'm glad I did!"
- 4/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks again, Michelle, for your really, really important help with getting the Pulse Monitor out --check the bottom of page 14. We remembered this month!"
- 4/10/97, Alana Mallard, Communications Division, Texas Department of Health

"By the way, I love the bulletin board you made --quite clever, and very appealing with the photos of your folks."
- 4/8/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, thanks for sending me stuff about how other agencies recognize volunteers --I have it all in a file and we will 'borrow' the best as we put our own process in place."
- 4/7/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Please drop by M649 sometime this month to admire our April/Texas Volunteer Health Corps bulletin board. (Thanks, Michelle!)"
- 4/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Oh, Michelle! I just got my first look at your bulletin board. It is outstanding! I love it. Thank you for this nice gift to our program."
- 4/3/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Your bulletin board is a marvel!!! Thanks. Kool!"
- 4/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Panfilo said the nicest thing about you after the tour: 'Michelle sure deserves her job upgrade.' Obviously, he was VERY impressed. So am I & everyone else at TDH. I constantly overhear positive remarks about how customer friendly you are. I feel honored to be on the same team as you."
- 4/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for your kind donation of $10.00 for our 'Rosedale Ride' fundraiser. You already do so much for our students and words cannot express our appreciation. Michelle, you are such an enthusiastic and compassionate advocate for our dear students - we feel so fortunate and grateful to have you working with our kids. It is kind people like yourself who makes the world a better place for our students."
- 4/2/97, Steve Hamman, Principal, Rosedale School

"Michelle, Panfilo told me how impressive your tour was. Thanks!"
- 4/2/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Excellent ideas! Would you please bring up your ideas at our next TVHC staff meeting? I'd like your good ideas to be shared...& maybe others will think of additional things/ways to 'run' with your ideas."
- 3/31/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Your dedication and committment to the volunteers who will be there this afternoon, is really admirable! I'm glad that Heidee has you to work with. You are a great role model for her and every volunteer who works there."|
- 3/28/97, Craig Timberlake, Mentor Program, Texas Department of Health

"I do appreciate all the work you all do for our section and me."
- 3/27/97, Nancy Liedtke, WIC, Texas Department of Health

"Thanks for your drafts...that made my letter-writing a lot easier."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Excellent pmail message. The attachment/wording looks good to me. Thanks."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for offering to add to our TVHC Staff Meeting Agenda form...benchmarks-related ground rules."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"It looks nice!!! I think you are doing a wonderful job over there!! Keep up the good work!!!!"
- 3/24/97, Beth Kieschnick, Dental Health Services, Texas Department of Health

"Michelle, Excellent info. Thanks for forwarding it."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the opportunity to contribute to our volunteers (& thanks for your thorough message)."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You get The Best Scrounger Award, hands down! Thanks for getting all the great stuff."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great job on acquiring a refrigerator for the Texas Volunteer Health Corps. Obviously our 'eyes were bigger than our plans.' Thank ou for getting the refrigerator to us -- & now moving it back into your Volunteer Mailroom."
- 3/24/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"While Heidee was at my office, she mentioned you and I just wanted to tell you what she said...She mentioned how nice, considerate and caring you are to her and the others around her. She said how you really make her feel good and she feels like you trust her. All in al she had nothing negative to say about you...I had to agree with her. You are really doing a great job, just ask Heidee!"
- 3/21/97, Craig Timberlake, Mentor Program, Texas Department of Health

"We all miss you when you can't join us, but we understand. (Thanks for always 'joining us' with your generous donation of food &/or drinks.)"
- 3/20/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Excellent. She deserves it." (job reclassification to a higher level)
- 3/19/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Congratulations you truly deserve it, keep up the good work."
- 3/19/97, Panfilo Nava, Texas Volunteer Health Corps, Texas Department of Health

"Michelle! CONGRATULATIONS!! I was going out the door yesterday when I heard the word that you got an upgrade. I am so happy for you...Thanks for the nomination form you sent me--I wlil be keeping all that assorted stuff you are compiling for me. Thanks, Michelle, and congratulations again!"
- 3/19/97, Susan Rodriguez, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for your following up on the abyss I experienced  yesterday morning."
- 3/18/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"While Michelle was out smoozing (you know she's scouting brochures, etc. from the programs for the reprinting of the tool chest), she discussed it with Veronica Primeaux, graphic designer, Immunization, who was excited about it and offered to help." (for a needed page layout person)
- 3/13/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, again, for your quick follow-up with our potential shrink-wrap customer."
- 3/11/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"THANKS for volunteering to be our scribe. Thanks for making the updates for our next TVHC staff meeting."
- 3/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I just wanted to say a big 'Thank you' for taking the time to meet with me on 3/7/97. I really enjoyed our talk, getting all that literature on the mailroom, and for those numbers to call for future reference. I admire what you have done--you are so organized!"
- 3/10/97, Marissa Hassett, Texas Volunteer Health Corps, Texas Department of Health

"Nice looking 'spring break' informational sign on your north door."
- 3/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for your thoroughness (signs, voice-msg.) in taking off for spring break. (Nice looking sign on outside door; also, very thoughtful and helpful.)"
- 3/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks! Fast!"
- 3/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Lynn, Jimmy Helm, & our Commissioner got to read all about the wonders of the Volunteer Mailroom & the TVHC."
- 3/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, not only for an excellent report but for keeping me apprised."
- 3/6/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks. Tom M. gave a glowing report about your activities at today's Division meeting."
- 3/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You are doing a super job!"
- 3/3/97, Craig Timberlake, Mentor Program, Texas Department of Health

"The most recent person to wax eloquent about how wonderfully well organized, customer-friendly & caring you are...is Lois Johnson. She stopped me in the hallway to brag & brag & brag about you. Well done, Michelle. Thanks for the man wonderful things you, also, do that I don't hear about."
- 2/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You are a super big deal to me (& to all of us): customer friendly, smart, visionary, well-organized...I could go on & on..."
- 2/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Also, if you have time to drop by the Volunteer Mailroom (next to the TDH Film Library) in the TDH Warehouse area, please do. It looks better than ever (& Michelle already had it looking very good)."
- 2/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for your hard work and for wanting this job." (Pulse Monitor: a project)
- 2/24/97, Emily Palmer, Communications Division, Texas Department of Health

"I agree with everything Alice heard about you from Rosedale School. You are something special!"
- 2/20/97, Craig Timberlake, Mentor Program, Texas Department of Health

"I received the most lovely phone call about you this morning from one of your Rosedale School customers Linda Ulrich. She went into great detail about what a wonderful woman you are, how much rapport you have with Rosedale students, what an asset you are to TDH, how gracious & polite & gentle & kind you are to the students with disabilities & with your TYC volunteers--that you even offered to help Rosedale School with some computer expertise you have...how well you've organized the Volunteer Mailroom (including 1st aid supplies, systematic procedures, etc.)...you 'have it so together..and are doing so much' and how blessed she feels to have gotten acquainted with you. Wow! I was glowing and agreeing. Good for you, Michelle."
- 2/19/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Many thanks for your Jan. report. I am always pleased with the variety of customers, projects & #s you provide (in the report--reflecting a lot of great services for a bunch of people). I like how you pmail attached it to me (I've stored it in my Volunteer Mailroom computer file), so please continue with the electronic reports."
- 2/19/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so much for your excellent work on our mail projects! Your help is a really important part of our agency! We are proud of the personal touch, time and effort that you put into your work. We look forward to working with you again. Thank you."
- 2/14/97, Amber Orr, Texas Health Care Information Council

"On behalf of the Council, I would like to say 'thanks' to you and everyone at the volunteer mailroom for a job well done. I appreciate that your approach to helping us was flexible and that you offered to do whatever it took to get the job done. In the future, we will make every effort to provide you with more lead time."
- 2/14/97, Jim Lloyd, Director of Program Planning, Texas Health Care Information Council

"You are a real plus to have around this program."
- 2/13/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Thank YOU for your quick input & for having acquired all of the wonderful calendars for us. You're quite the marketing strategist!!! Alana thinks you hung the moon...hey, so do I (so do your volunteers)."
- 2/10/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I really appreciate how helpful you've been to Emily Palmer and Pulse Monitor readers by helping us get the magazine to employees quickly. Thank you for agreeing to take on the big job of getting it mailed out within a couple of days of its being printed. You and your volunteers are a real lifesaver for us. You surely know the value of Great Servcie. We'll let our readers know, too, that the Volunteer Mailroom is doing the work. Thanks again."
- 2/7/97, Alana Mallard, Communications Division, Texas Department of Health

"Thanks for the positive words about Michelle. She's a treasure for our division-team."
- 2/7/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Alice, it really is nice to workw ith someone as positive and willing to help as Michelle. Emily just raved about how thrilled Michelle was to get to mail the Pulse Monitor."
- 2/7/97, Alana Mallard, Communications Division, Texas Department of Health

"Great marketing strategy. I'm glad you've asked Emily to consider it."
- 2/7/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Yes! What a wonderful, additional project. Congratulations on your expanding business & services."
- 2/7/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you so much for your patience, flexibility, and service you provide. This is my first project here and I am learning so much from every hitch. It only takes me one time to learn what not to do! I am aware that this job has changed since we spoke originally and I am, again, grateful for your understanding."
- 2/6/97, Amber Orr, Texas Health Care Information Council

"Wow! Thanks, Michelle. You & Craig continue to amaze me."
- 2/4/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"By the way, I may coordinate the program but you make it enjoyable...thanks!"
- 2/3/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Congratulations, Michelle & Craig, for the instant successes with the Mentor/TVHC system."
- 2/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Wow, Michelle, you got a LOT of mileage out of the calendars. Thanks, again."
- 2/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"And a BIG thank you for scouting out this gold mine and organizing the give-away."
- 2/3/97, Jacquie Shillis, Communications Division, Texas Department of Health

"I just wanted to thank both of you for your support & assistance as we set up the mentor program for volunteers. We're just getting going!!!"
- 2/3/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Thanks so much for your assistance in providing the volunteers w/ disabilities information!"
- 2/3/97, Michelle Pittman, Human Resources, Texas Department of Health

"Great work, Michelle, already getting donated calendars for '98!!"
- 2/3/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks a bunch...You and your group really do a wonderful job with every project and saves me TONS of time!!!"
- 1/31/97, Missy Hammer, Breastfeeding Promotion, Texas Department of Health

"What a savvy marketer & networker you are: you got $30+K worth of calendars donated to the TDH Volunteer Mailroom & thereby provided great thank-you items for volunteers, for customers & for colleagues...& you provided an irresistable way to get folks to 'discover' the TDH Volunteer Mailroom (by inviting them to come over to pick up their calendars). Congratulations on your 'grand slam homerun!'"
- 1/30/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You are doing a whale of a job. (not a killer what either) I have spoken to Alice White about you and she things that you are great, as I do!"
- 1/30/97, Craig Timberlake, Mentor Program, Texas Department of Health

"You're great. Lots of people are stopping me in the halls to praise you. I'm proud of & for you."
- 1/31/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Great work. Thanks!"
- 1/30/97, Lynn Denton, M.A., Director, Communications Division, Texas Department of Health

"Thanks Michelle! Alice brought over 3 horse calendars this morning. I really appreciate you thinking of me. Thanks again for being considerate and keep up all that good work I know you are doing."
- 1/30/97, Donna Nichols, Public Health Promotion, Texas Department of Health

"I never got an opportunity to thank you for the incredible, creative Christmas card you gave me. Thank you. Take care and you are doing a really good job out there."
- 1/30/97, Sheila Henry, Bureau of State Health Data and Policy Analysis, Texas Department of Health

"Thanks a million, Michelle, for having sent your volunteers to help Mike Limon."
- 1/29/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"That's great, Michelle. I know they were a BIG help on the last project, and I konw Lynn really appreciates your sharing them."
- 1/29/97, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Good for you, Michelle. What a compliment to you that your volunteers are recommending their friends to you."
1/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for taking extra time this afternoon to meet and orient Beth Carey."
- 1/27/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for your help & thank you, too, for the cost/savings chart."
- 1/24/97, Teresa Thomas, Bureau of Vital Statistics, Texas Department of Health

"Thank you for being a great boss. You have taught me a lot."
- 1/20/97, Julian Vasquez, Volunteer, Volunteer Mailroom

"Thanks! (I admire how thorough you always are.)"
- 1/9/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks. At today's Division meeting, I mentioned your full-page coverage in the 'Lab News' winter edition. Good for YOU!!! I've put 'your' Lab News newsletter on our guest table in M649."
- 1/9/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks. I appreciate how much initiative you take to bring in business."
- 1/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Craig. I agree: Michelle is FANTASTIC!"
- 1/6/97, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Alice, I want you to know what an outstanding job Michelle Reeves is doing as we set up the mentor program for the volunteers in the mailroom. Her input, intelligence and enthusiasm are valuable aids as we create this new venture. My association with her has been nothing but positive. I wanted you to know. Thanks."
- 1/6/97, Craig Timberlake, Mentor Program, Texas Department of Health

"I just got in this morning but I wanted to contact you a.s.a.p! I went over those evaluation forms last night and they were great! You and I seem to be on the same page in many ways. Once again you have done a great job...keep up the good work!"
- 1/3/97, Craig Timberlake, Mentor Program, Texas Department of Health

"Great news, Michelle. Thank YOU for caring so much about your volunteers."
- 12/30/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for all your hard work @ the mailroom! Without you & your caring organized ways we'd be lost!"
- 12/23/96, Dana McDonald, Community Teacher, Rosedale School

"Thank you for making the Volunteer Mailroom such a great place to work."
- 12/23/96, Room 11 staff and students, Rosedale School

"Knowing you I'm sure that there is a heart warming story behind the school. I am constantly amazed and impressed with your level of committment to helping people."
- 12/20/96, Craig Timberlake, Mentor Program, Texas Department of Health

"Saw you recognized on the TDH blue screen. Congratulations. You're fantastic!"
- 12/19/96, Lynette Walker, Texas Volunteer Health Corps, Texas Department of Health

"Special thanks for lots-o-jugs go to Michele Reeves in the voluntere mailroom." (luminarias for the Brentwood Neighborhood Association)
- 12/19/96, Shelly Ogle, WIC, Texas Department of Health

"Thanks for all the good work you & Craig are doing to get mentors for your volunteers."
- 12/18/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for all that you are doing to get that stuff to me. Working with you is a real priviledge for me."
-12/18/96, Craig Timberlake, Mentor Program, Texas Department of Health

"I am really impressed with the job you are doing with this mentor program for volunteers. I know this program is going to work wonders! Thanks."
- 12/16/96, Craig Timberlake, Mentor Program, Texas Department of Health

"Thank YOU, Michelle, for being such a thoughtful, wonderful leader & partner for the Rosedale student-volunteers & the whole school."
- 12/10/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks Michelle for bringing Round Rock Donuts!"
- 12/9/96, Gloria Mendieta, Texas Volunteer Health Corps, Texas Department of Health

"Michelle, congratulations on completing another job well done! I really appreciate you and your staff for inserting the pages in the 'Tips for Pregnant Teens' books as well as the teen instructor mail out. We are getting orders like crazy so the schools were pleased with the materials."
- 12/5/96, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Congratulations!!! That's fantastic. You're wonderful, Michelle!"
- 12/3/96, Lynette Walker, Texas Volunteer Health Corps, Texas Department of Health

"Thank you again for all your valuable assistance."
- 11/22/96, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Wow! Thanks. Lynn, Please see Michelle's great figures, below!"
- 11/18/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"And thankyou Michelle for all your hard work to help make this happen!"
- 11/18/96, Susan Presto, WIC, Texas Department of Health

"Everything about the recognition event was great. Thanks for doing a great job...and congratulations on your special recognition from Rosedale."
- 11/15/96, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"You went way beyond the call of duty for our event. Thanks!"
- 11/15/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thank you for your leadership & organization that ensured another successful Volunteer Recognition event. I was so proud when your Rosedale friends singled you out for the well-deserved award. You're terrific."
- 11/15/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I realize that this is a Recognition or Appreciation Party for the volunteers who have volunteered to give their time to the efforts of the Texas Department of Health, but Rosedale School would like to take this time to recognize someone else who is of a very giving nature. This person has volunteered to give much more to her work than anyone would ever ask her to give. She is the person who has been organizing all of the volunteer programs and all of the tens of thousands of pieces of mail that have gone through the Volunteer Mailroom the last 7 months. Without her extra effort, we feel that the students of our program would surely suffer. That person is Michelle Reeves and we would like to formally recognize her today with this plaque."
-11/15/96, Gloria Simonson, Principal, Rosedale School

"Thank you and your staff for your patience and tenacity in completing this huge job. I really appreciate it. We could never have gotten these out so effeciently without your help. THANK YOU!"
- 11/14/96, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"I want to say how much I appreciate Michelle and the Volunteer Mailroom services. Michelle is doing a super job and is always trying to promote the program. When we have needed their services, she has always handled our needs expeditiously and courteously. They have a trying time handling the students sometimes. I really admire her skill and abilities in this regard. I hope the incident this morning does not reflect badly on Michelle. She does an excellent job. The student was simply out of control and the staff were doing all they could to calm her. I was just having a bad morning and my patience was a bit threadbare. Again, thanks for all you and your staff are doing."
- 11/13/96, Jane Hazelton, Librarian, Audiovisual Library, Texas Department of Health

"Michelle, You are the ideal person to manage the TDH Volunteer Mailroom. I always get re-inspired whenever I visit you, your volunteers & job coaches. All of your customer-satisfaction, project-coordination, services offered & evaluation pieces are classy, useful & creative. Thank YOU for your great work for TDH, its customers & your great volunteers."
- 11/12/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for ALL your help with the vol. recog. event. I love it that you've recruited a vol. to be the go-fer. Neat."
- 11/12/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"You do great work for TDH through all the volunteers, schools, teachers, & job coaches!"
- 11/11/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Thanks, Michelle, for your prompt response."
- 11/4/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Yahoo! Congratulations, Michelle." (donation of orange drink from McDonald's for a Volunteer Recognition event)
- 10/30/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"Please thank your staff for the wonderful job they are doing. You really do provide an invaluable service to our program."
- 10/29/96, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Michelle is very gentle, compassionate and patient with everyone she comes into contact with. She is very intuitive in her problem solving for students with behavior challenges and has been very determined in the resolution of those problems. She is eager to learn as much as possible about adolescence and young adults with disabilities and has shown her enthusiasm by actively seeking out training from Austin I.S.D. I would trust her with my own child. It is clear to me that Ms. Reeves thinks of her work with young adults with special needs as being something much more than just a job. She has volunteered to give that extra effort to make as much of her position as she can. It is my opinion that Ms. Reeves will be an asset to any program or organization that is fortunate enough to be able to count her among their associates." (personal reference for volunteer position with Texas Youth Commission)
- 10/28/96, Don English, Community Teacher, Rosedale School

"Michelle is excellent at providing support, encouragement, and direction for the youth volunteers that she coordinates. She is always promoting growth and development with the children she works with. She would be a splendid volunteer for TYC. Michelle is a well organized and caring person who has a strong dedication to her committments and responsibilities. She is an excellent role model for children and fellow volunteers." (personal reference for volunteer position with Texas Youth Commission)
- 10/23/96, Tom McVey, Texas Volunteer Health Corps, Texas Department of Health

"Tom, I just wanted to let you know that everything in the volunteer mailroom is going great. We did a good job at picking out my volunteer position."
- 10/18/96, Lene' Clawson, Intern, Volunteer Mailroom, Texas Department of Health

"Good show, Michelle! Great for higher visibility and recognition of the mailroom and your volunteers."
- 10/10/96, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Watch for the newest 'Pulse Monitor:' a photo & article by Emily about Michelle is on pp. 12-13. Thanks, Emily, for the coverage. Thanks, Michelle, for all the good work."
- 10/10/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"As you'd requested, Panfilo shared the file folders of info with reports evaluating work of Vol. Mailroom: fantastic results. Congratulations. You & your team deserve to be proud. I'm so pleased with the results & with your system of evaluation & reporting...that I'm going to show the folders & brag about y'all to Lynn when I meet with her on Fri."
- 9/18/96, Alice White, Texas Volunteer Health Corps, Texas Department of Health

"I as a representative of Texas Health Steps (EPSDT) would like to thank you and the volunteers for your assistance with the mailout to the optometry associations. We appreciate your help more than words can express. It was a great pleasure working with you. Thanks again."
- 8/29/96, Audrey Terry, Texas Health Steps, Texas Department of Health

"Breastfeeding Promotion, Bureau of Nutrition Services, has prevaild upon TDH Volunteer Services for a large project this year that I would like to commend them on for the great job they have done. TDH printed 45,000 sets of breastfeeding bookmarks for pregnant and breastfeeding teen moms which had to be collated into sets of 11 different book marks and banded together. This was a tremendous, time consurming job and they have completed it with conscientious, consisten and cheerful efforst. Their assistance has helped us tremendously, because we have been filling orders for these over the summer and there is no way we could have met the order requests, had we been forced to provide manpower to collate these sets ourselves. Their contribution is greatly appreciated. We have a teen booklet that will be sent to them [pregnant teens] Sept. 30 with inserts. Volunteer Services will be including these insert sheets for us prior to the mailout as well as assembling the other enclosures and putting them in mail folders. I am very relieved to know that I can count on this group of responsible individuals to handle the inserts and that I can count on them to ensure getting these packets mailed. Great work, guys! Thanks!"
- 8/22/96, Laurie Coker, Breastfeeding Promotion, Texas Department of Health

"Thank you, Michelle, for your diligence and tenacity in the preparation, packing, and mailing of the health tool chests to the NSSC conference in Washington, D.C. and your continued dedication to detail in the additional mailings you have done for the projects with which I am involved. You have been a tremendous help to me in meeting my deadlines, and I think we are most fortunate to have you in Health Promotion and Volunteer Services. Not only do you get the work done, but your leasership and rapport with the volunteers is exemplary."
- 7/25/96, Beverly Rawlings, Texas Volunteer Health Corps, Texas Department of Health

"Thanks for the opportunity that you gave me to get to konw you. It has been really nice and fun meeting you. And thanks for the opportunity that you gave me to work at the Health Department of texas and for teaching me things that I didn't know but now I know them. It has been a nice and fun experience working and helping you."
- 7/23/96, Eugenia Salazar, Volunteer, Volunteer Mailroom, Texas Department of Health

"Thank you for being such a wonderful advocate for our students. I believe that the truest measure of a person's character is how much they are willing to give of themselves to benefit those that are the weakest and least influential people of a society. Your act yesterday surely earned you a lot of points!"
- 7/23/96, Don English, Community Teacher, Rosedale School

"Michelle Reeves is being nominated for Special Recognition for working so hard to make sure the Rosedale students always have plenty of work at TDH and for organizing the mailroom and entire program in such a way to relieve Don & Dana of a lot of that responsibility. YOU ARE GREAT, MICHELLE!"
- 7/20/96, Don English, Community Teacher, Rosedale School

"I wanted to tell you I loved working at the mailroom and it was a great learning experience. Thanks for making everything so easy and pleasant for me. You're the greatest."
- 7/10/96, Li-yen Lin, Intern, Volunteer Mailroom, Texas Department of Health